Ken Ganley Nissan Medina

Staff is friendly & knowledgeable My husband & I leased a 2020 Nissan Rogue SV from Rose. She is very knowledgeable about what is included in different vehicle packages. Rose is requ My husband & I leased a 2020 Nissan Rogue SV from Rose. She is very knowledgeable about what is included in different vehicle packages. Rose is required to cover a lot of material about using the vehicle. We are older & not very familiar with technology. She went through everything very quickly & we felt overwhelmed when we left the dealership. We have both talked to her several times since & she was very willing to go over with us what we did not understand & offered several suggestions for us to enhance our knowledge on how to use many of the electronic devices in the vehicle. Thanks, Rose! We appreciate all your help. I don't remember the financing man's name who waited on us. He was very straightforward in answering our questions. We appreciated that. Dan & Betty Hennessey More

Jimmy Koty the salesman was terrific. The man behind the counter that was trying to get the loan was so nice and last the guy that helps you sign all the papers he was very nice also. counter that was trying to get the loan was so nice and last the guy that helps you sign all the papers he was very nice also. More

Tigh works tirelessly for both his staff of technicians and his customers. A truly remarkable addition to the Ken Ganley Nissan (and now also KIA) family. and his customers. A truly remarkable addition to the Ken Ganley Nissan (and now also KIA) family. More

Oil Change The service was quick, I did not have to wait for them to start working on my car. The mechanic was very nice. I really enjoy coming back to a washed The service was quick, I did not have to wait for them to start working on my car. The mechanic was very nice. I really enjoy coming back to a washed car as well. More

Felix did a great job helping me get into a new lease. He was very knowledgeable and was able to get me into the price range I needed to be. He was very knowledgeable and was able to get me into the price range I needed to be. More

Steven was fabulous, well informed and extremely patience with me. He walked me through various options and did not pressure me one way or the other. 5 stars for Ken Ganley Nissan in Medina OH with me. He walked me through various options and did not pressure me one way or the other. 5 stars for Ken Ganley Nissan in Medina OH More

Bought a used car/ Nissan Altima I dealt with Mike L. He did a nice job of not over-selling me. I was looking for a used vehicle for my daughter. After I test drove a Subaru, I cal I dealt with Mike L. He did a nice job of not over-selling me. I was looking for a used vehicle for my daughter. After I test drove a Subaru, I called Mike back to tell him that I might not make a decision soon. Although he was a little abrupt upon my news, we hung up with phone. About a week later, I noticed some used ‘19 Altimas. I texted him on Sat night after hours, and told him to call me on Monday. He immediately replied on Sat night, and said he would be in touch on Sunday. He called on Sunday, and said to come over on Monday. My daughter and I went to the dealership on Monday, and he had all of the cars that we wanted to drive(to get many different perspectives) ready. After driving four vehicles, my daughter chose the Altima. Everything went pretty smoothly, and we were happy. More

Recall and Service I was scheduled for a recall but was unable to drive because of a recent surgical procedure, so someone picked up my car and returned it. I live abou I was scheduled for a recall but was unable to drive because of a recent surgical procedure, so someone picked up my car and returned it. I live about 30 miles from the dealership. The recall was investigated, tires were rotated, oil was changed and they discovered a bad wiper and replaced it. More

This dealership always gives good service and the personnel are always friendly and helpful my new car leasing experience was exceptional and Rose explained everything about operating things on the personnel are always friendly and helpful my new car leasing experience was exceptional and Rose explained everything about operating things on the inside. This is my fourth Altima from them. And I enjoy my experience with them. More

Courteous, Friendly and Patient Service Mike Lamtman provided excellent attention to what we were looking for and worked with us until we had the vehicle that met our guidelines. He was pat Mike Lamtman provided excellent attention to what we were looking for and worked with us until we had the vehicle that met our guidelines. He was patient, thorough, and creative. More