Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Nissan Medina
Medina, OH
1,689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,689 reviews
February 29, 2020
First class dealer. The customer service is excellent. The service department is great. The waiting room is nice clean and snacks and drinks are provided for free while you wait. I was more than satis The service department is great. The waiting room is nice clean and snacks and drinks are provided for free while you wait. I was more than satisfied with the service department. More
by MB41980
Verified CustomerEmployees Worked With
Jimmy Koty, Tigh Shaffer, Nick Bena
February 28, 2020
Radio Replacement Flawless service. Fast service. Scheduled the appointment. Part was on backorder for weeks. Reviews take way too long and are way too complicated Flawless service. Fast service. Scheduled the appointment. Part was on backorder for weeks. Reviews take way too long and are way too complicated to complete. More
by LARS.BUTTKUS
Employees Worked With
Tony Szabo
February 28, 2020
They purchased our 2019 Toyota Highlander Limited My wife and I just sold Ken Ganley Nissan our lightly used 2019 Toyota Highlander. We have purchased a couple vehicles form this dealer in the past an My wife and I just sold Ken Ganley Nissan our lightly used 2019 Toyota Highlander. We have purchased a couple vehicles form this dealer in the past and have always felt like we have gotten a good deal. In this instance, we were selling and not buying. Poor David Becker definitely wanted to physically throw me out of dealership because I kept haggling him on the purchase price of the car. However, as busy as he is running 2 dealerships, he kept his composure and finished the purchase. It is because of experiences like this that I will likely purchase vehicles from this dealership in the future. Thanks for honoring the commitment Dave! More
by NFALLOW1
Employees Worked With
David Becker
February 28, 2020
Great people to work with I enjoy my relationship with the Medina team. One area I feel Nissan gets me aggravated is all the surveys you do. I'm in the customer service relate I enjoy my relationship with the Medina team. One area I feel Nissan gets me aggravated is all the surveys you do. I'm in the customer service related business, sometimes Nissan needs to pump the brakes with all the surveys. More
by Thom
Employees Worked With
Mike McNeeley
February 28, 2020
When we walked into Ken Ganley Nissan, I was pleasantly surprised by the lack of pressure from the sales staff. When needed, however, they were there to answer any questions we had. We purchase a 2020 Niss surprised by the lack of pressure from the sales staff. When needed, however, they were there to answer any questions we had. We purchase a 2020 Nissan Pathfinder, and the experience was far more pleasant and pressure-free than that of most dealerships. More
by JGUZDESIGN
Employees Worked With
Mike Rodriguez
February 28, 2020
Great experience and very easy to work with. Everyone was welcoming and helpful. Felix was especially helpful and understanding, and was very knowledgeable. I got exactly what I was looking for in a car. was welcoming and helpful. Felix was especially helpful and understanding, and was very knowledgeable. I got exactly what I was looking for in a car. More
by ALLIE.BEBENROTH
Employees Worked With
Felix Santiago Gonzalez
February 28, 2020
great service!! The staff at Ken Ganley Nissan Medina show great concern for the cars and their owners. I am so grateful for their honest and forthwright approach to The staff at Ken Ganley Nissan Medina show great concern for the cars and their owners. I am so grateful for their honest and forthwright approach to service! More
by LOVEANDTORI
Employees Worked With
Shane, the tireless and dependent technician, Tigh Shaffer
February 28, 2020
Everything went great. Thank you very pleased . They even found a bro ken spring, called to let us know and replaced it for only cost of the spring. even found a bro ken spring, called to let us know and replaced it for only cost of the spring. More
by LEETYJUN
Employees Worked With
Nick Bena
February 26, 2020
I don't enjoy buying a car because they cost way too much. This time was no different,but John was great, very polite and knowledgeable. He even put up with me being difficult. All was good. much. This time was no different,but John was great, very polite and knowledgeable. He even put up with me being difficult. All was good. More
by CREVITSMISCO814
Employees Worked With
John Arendash
February 26, 2020
Very good The employees were very nice and I had no problem gettin my car. The service was also very enjoyable. While I was waiting I had something to watch on The employees were very nice and I had no problem gettin my car. The service was also very enjoyable. While I was waiting I had something to watch on the tv. More
by PAVLOKHLIBOVYCH
Employees Worked With
Steven Rader
