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Ken Ganley Nissan Medina
Medina, OH
1,707 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,707 reviews
Verified Customer
March 03, 2020
We had a wonderful car buying experience! Everyone was very helpful, especially our car salesman Josh. We are totally in love with our new Murano! very helpful, especially our car salesman Josh. We are totally in love with our new Murano! More
by ASHRVT0986
Employees Worked With
Joshua Holowatyj
March 02, 2020
Service flexibility I have always had a good experience with Nissan service, I particularly like the fact that I can pull in at anytime and get my car serviced without an I have always had a good experience with Nissan service, I particularly like the fact that I can pull in at anytime and get my car serviced without an appointment. One of the things that happened while i was sitting in the waiting room was one of the sales ladies was talking very loudly and unprofessionally about a customer. More
by GDMNNG
Employees Worked With
Mike McNeeley
March 02, 2020
I purchased a used vehicle entirely on line from this dealership but the process was very cumbersome and time consuming. It took 3 salesman to finally get it done. Hopefully the in person process is smoo dealership but the process was very cumbersome and time consuming. It took 3 salesman to finally get it done. Hopefully the in person process is smoother. More
by Kent k
Employees Worked With
Joshua Holowatyj
March 02, 2020
Courteous and efficient. In and out for my oil change. I took advantage of their buy 5 and get 2 free oil change deal. It saved me over $100 and I know I'll be back. took advantage of their buy 5 and get 2 free oil change deal. It saved me over $100 and I know I'll be back. More
by Roy
Employees Worked With
Mike McNeeley
March 02, 2020
If you have a chance to deal with Ken Ganley Nissan, save your money and go else where. The salesman I worked with was awesome, but that’s where the cordiality ended. It’s been almost two months and they sti your money and go else where. The salesman I worked with was awesome, but that’s where the cordiality ended. It’s been almost two months and they still haven’t paid off my trade in. I’ve informed them of the situation and they say it is on the financiers end. I would be understanding of that if that was the case. I got a copy of the check they cut and informed them they sent it to the wrong organization. I provided the proper payoff information for them even. Rather than admit their fault, cancel the check and cut a new one I’ve been forced to make two car payments or let my credit take a hit for their misdoing. As a consumer, I would never suggest this dealership. And if things continue this way, further actions will be taken as they have blown off my phone calls, told me I was wrong, and to just let it play out. Please save yourself the time, money and hassle of dealing with a sub par organization! More
by Jeremy
Employees Worked With
Matt Swords, Joshua Holowatyj
March 02, 2020
Wonderful Experience We had a wonderful experience with the dealership from beginning to end. Our salesman, Jimmy, worked with my husband and we were able to purchase the We had a wonderful experience with the dealership from beginning to end. Our salesman, Jimmy, worked with my husband and we were able to purchase the car for our daughter. Within 24 hours we were approved and picked the car up to surprise her. I can't remember our finance associates name but he was able to get us in and out within 20 minutes (possibly even less). He was prepared for us when we waked in the door. Couldn't be happier!! And our daughter was very surprised when she came home from school and loves her Nissan Versa! More
by cphillips024
Employees Worked With
Jimmy Koty
March 02, 2020
oil change They always treat me with respect...timely...fair....easy to access The area to wait in is clean...snacks available. Service keeps me updated on th They always treat me with respect...timely...fair....easy to access The area to wait in is clean...snacks available. Service keeps me updated on the progress More
by DTIMM1
Employees Worked With
Jimmy Koty, Tony Szabo, Tigh Shaffer
February 29, 2020
First class dealer. The customer service is excellent. The service department is great. The waiting room is nice clean and snacks and drinks are provided for free while you wait. I was more than satis The service department is great. The waiting room is nice clean and snacks and drinks are provided for free while you wait. I was more than satisfied with the service department. More
by MB41980
Employees Worked With
Jimmy Koty, Tigh Shaffer, Nick Bena
February 28, 2020
Radio Replacement Flawless service. Fast service. Scheduled the appointment. Part was on backorder for weeks. Reviews take way too long and are way too complicated Flawless service. Fast service. Scheduled the appointment. Part was on backorder for weeks. Reviews take way too long and are way too complicated to complete. More
by LARS.BUTTKUS
Employees Worked With
Tony Szabo
