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Ken Ganley Nissan Medina
Medina, OH
1,687 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,687 reviews
February 08, 2020
I knew what I was looking for and they helped make the process quick and easy. Very friendly crew that works there. Would definitely go back to purchase another vehicle! process quick and easy. Very friendly crew that works there. Would definitely go back to purchase another vehicle! More
by CLANEBENTON
Verified CustomerEmployees Worked With
Mike Rodriguez
February 07, 2020
Great dealership. Sales and finance people were helpful, courteous and a pleasure to deal with. Overall, a great experience and I highly recommend them to anyone looking for a fair deal. helpful, courteous and a pleasure to deal with. Overall, a great experience and I highly recommend them to anyone looking for a fair deal. More
by WISEGUYFISHING
Employees Worked With
Jimmy Koty
February 06, 2020
Great help and great service. Got me in quick and paid a low cost for the minor repair. Cleaned my vehicle too! Would definitely recommend ken ganley Nissan and this service dept. low cost for the minor repair. Cleaned my vehicle too! Would definitely recommend ken ganley Nissan and this service dept. More
by BEACHGIRLX2021
Employees Worked With
Tigh Shaffer, Mike McNeeley
February 06, 2020
great service.stomer care And all employees friendly and great service.stomer care And all employees friendly and professional big thanks to Tigh and team for all his hard their hard. 5 star a plus great service.stomer care And all employees friendly and professional big thanks to Tigh and team for all his hard their hard. 5 star a plus More
by RONCUMBERLAND8016
Employees Worked With
Tony Szabo, Tigh Shaffer, Alyssa Beaudette
February 05, 2020
The sales department is very aggressive. The pressure type atmosphere is a negative for me. Any service maintenance resulted in more service pressure. I received emails and phone messages (voice and text type atmosphere is a negative for me. Any service maintenance resulted in more service pressure. I received emails and phone messages (voice and texts) constantly asking about my car. I will never return to Ken Ganley Nissan. I will deal with Ron Marhoffer from now on. I do not want to receive any communications from Ken Ganley Nissan. More
by olivia74
Employees Worked With
Rose Strelbicki
February 05, 2020
Ken Ganley Review Mike was a pleasure to work with. He wasn't too overbearing but very informative about the process of trading in my car and purchasing a used car. Th Mike was a pleasure to work with. He wasn't too overbearing but very informative about the process of trading in my car and purchasing a used car. The day I came in to purchase the car I wasn't informed that there would be a fee for using my credit card to buy the vehicle. The woman at the purchase counter said she couldn't make the transaction without adding a large fee. Mike said I would need to come back the next day with a check. After some time of speaking Mike talked to the manager and waived the $200+ fee after talking to a manager. The woman (not sure of the name) at the purchasing counter was visually and audibly displeased by this process. She seemed like I was a big inconvenience to her. The day after I bought the car Mike called and mentioned they found the second key to the vehicle. I had to come in to collect it. Although I was happy to have a spare key, I wasn't to have to come back in. I got a call a few days after I picked up the key saying the man (not sure of the name) who had me sign for the title had me sign the wrong box. I had to come back in to sign a new page and I am still waiting for my title to come in. These minor inconveniences added up and I got a very unprofessional/unorganized impression from this dealership. More
by OWENZANN
Employees Worked With
Michael Lamtman
February 03, 2020
Alwats great service! Tye and everyone else that works in the service department always get the job done and the trucks are fixed right the first time every time. Tye and everyone else that works in the service department always get the job done and the trucks are fixed right the first time every time. More
by TIGER Air
Employees Worked With
John "Rambo" Ramsey, Mike McNeeley, Nick Bena, Alyssa Beaudette
February 03, 2020
Not honest in service center! Went for oil change, some unnecessary repairs quoted that weren't needed! Very dissatisfied for this reason! Won't return back for any further service on my vehicle again! unnecessary repairs quoted that weren't needed! Very dissatisfied for this reason! Won't return back for any further service on my vehicle again! More
by TIGERPAWSOFOHIO
Employees Worked With
Tigh Shaffer
February 03, 2020
recall for backup camera and oil change tire rotation the service person was attentive and handle the service to my expectatations. This was my first service visit to this dealer shipper my 2019 Roug the service person was attentive and handle the service to my expectatations. This was my first service visit to this dealer shipper my 2019 Rouge. More
by JOHNSZY
Employees Worked With
Joshua Holowatyj
February 03, 2020
Service is always great. Attitudes are super. Time in shop is minimal for typical maintenance (1-2 hrs.). Never had a bad appointment. Appointments are always available to meet my schedule. shop is minimal for typical maintenance (1-2 hrs.). Never had a bad appointment. Appointments are always available to meet my schedule. More
by SRJREMIS
Employees Worked With
Mike McNeeley, Vincent Vectirelis, Nick Bena
