
Ken Ganley Nissan Medina
Medina, OH
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Fast, efficient and professional by all involved. I always have gone to Ganley for the needed and scheduled services and highly recommend this dealership for both sales and customer satisfaction b I always have gone to Ganley for the needed and scheduled services and highly recommend this dealership for both sales and customer satisfaction beyond the expectations of past experiences with other Nissan dealers. More
Great Service Great experience all around. The staff was very friendly and professional. Changed my oil and informed me of a recall on my car and took care of tha Great experience all around. The staff was very friendly and professional. Changed my oil and informed me of a recall on my car and took care of that for me as well. Very impressed with the service department More
Always the best! When I visit Ganley Nissan I am always treated with the upmost respect from everyone in the shop. Including the folks that are not even waiting on me When I visit Ganley Nissan I am always treated with the upmost respect from everyone in the shop. Including the folks that are not even waiting on me.. Nissan Ganley is the best and I will continue to remain a loyal customer! More
Terrible dealership. Out to cheat people Was given a car that could not even pass the emissions test. None of the managers at the dealership would help. I was given a vehicle to had a recall Was given a car that could not even pass the emissions test. None of the managers at the dealership would help. I was given a vehicle to had a recall to the roof and did not tell me and could not fix it. Then they told me they could not give it back to me, and had my car for 2 months while I was still making car payments. then they told me my only option was to buy a new car or lease a new car that was not one of my options for my sixteen-year-old daughter. so then they told me I could come and pick up my car at anytime. So now I have a car that is a piece of crap thanks Nissan. More
Fast, Friendly and Professional Love the drive up service feature - no appointment necessary! Never have to wait long and great communication through the visit on service recommenda Love the drive up service feature - no appointment necessary! Never have to wait long and great communication through the visit on service recommendations and time it’ll take. More
Excellent We were met by several employees and then sat with Mike. He was excellent in his presentation and dealings with us. We will surely pass his name and t We were met by several employees and then sat with Mike. He was excellent in his presentation and dealings with us. We will surely pass his name and this dealership along to our friends. More
Great service Outstanding job done in a timely manner. Service advisor was very professional and extremely helpful. Went out of their way to ensure that my truck Outstanding job done in a timely manner. Service advisor was very professional and extremely helpful. Went out of their way to ensure that my truck was ready for an upcoming 5000 mile trip. More
Service Action Alert Resolution My car was recently issued an action alert and when I received the mailer I immediately called. Mike was quick to provide a date, loaner car and an u My car was recently issued an action alert and when I received the mailer I immediately called. Mike was quick to provide a date, loaner car and an update on the process. Once I brought my car in the work was completed quickly, they checked on my other concerns and got me on the road again as quickly as possible. More
Routine oil change Work done was quick and efficient. Service rep personable and very professional. Waiting area clean. Service rep also helped with a problem I was havi Work done was quick and efficient. Service rep personable and very professional. Waiting area clean. Service rep also helped with a problem I was having with getting phone numbers to be displayed More
Customer service Very happy with the service at Ken Ganley Nissan. Your service department is always on time and very helpful to me the customer. Thank you for the con Very happy with the service at Ken Ganley Nissan. Your service department is always on time and very helpful to me the customer. Thank you for the continued great work. More