Ken Ganley Subaru North Olmsted

Overall this was the best new car buying experience I have ever had. I had a very pleasant, competent and helpful sales person who worked hard to find me the vehicle that I wanted. I was offered a fair p have ever had. I had a very pleasant, competent and helpful sales person who worked hard to find me the vehicle that I wanted. I was offered a fair price on the new vehicle I purchased without any haggling. The Sales Manager and Finance Manager were also pleasant to work with. I am happy with my new car purchase, and glad that I chose Subaru of North Olmstead to buy from. More

Absolutely outstanding customer service! This is my third Subaru from Ken Ganley North Olmsted, and I know it won't be my last. This is my third Subaru from Ken Ganley North Olmsted, and I know it won't be my last. More

Great Experience! Fast, efficient and friendly. Staff was welcoming and helpful, attended to my needs Fast, efficient and friendly. Staff was welcoming and helpful, attended to my needs More

They were helpful, let me test both cars I was interested in and let me see various financial plans when I was unsure about how much to put down and minimum payments. Gannon found us checking out the lot, an in and let me see various financial plans when I was unsure about how much to put down and minimum payments. Gannon found us checking out the lot, and was very helpful and his follow up was quick and efficient. More

RAE IS MY NEW SALES GUY! HE'S THE MAN, WILL BE SENDING EVERYBODY TO HIM. HE'S THE MAN, WILL BE SENDING EVERYBODY TO HIM. More

Excellent service, kind and attentive employees. It was a pleasure doing business, for the second time! It was a pleasure doing business, for the second time! More

Very friendly salesman, Mike B. Listened to me, explained everything and went out of his way to make sure I was happy. He found the perfect vehicle for my needs without any pressure Listened to me, explained everything and went out of his way to make sure I was happy. He found the perfect vehicle for my needs without any pressure which is very important to a woman my age More

Everyone we encounter was incredibly kind! Our salesman was so patient ,friendly, and very knowledgeable about everything we asked about! Our salesman was so patient ,friendly, and very knowledgeable about everything we asked about! More

*BBB SERVICE DEPARTMENT D- RATING* Service Department scams and lies to their customers about work not performed on customers vehicles. Had another Subaru Service Department try to verify the 'repair'. T scams and lies to their customers about work not performed on customers vehicles. Had another Subaru Service Department try to verify the 'repair'. They could not. The work video sent to me did not match my vehicle. I was told I had aftermarket products in my vehicle, when all Service had been performed at this location prior to this incident. Verify your repairs. Do not accept vague paperwork. Instead of apologizing, Mark the service manager was rude. All he needed to do was apologize and refund my money, not continue the lies. Always contact Subaru of America. I did. Forwarded all videos and pics to them. They found Ganley Westside Subaru's behavior toward me suspicious. Corporate is refunding my money. Avoid these Quota/Bonus concerned individuals who will pick your pocket. More

I'm very pleased with the service I received. They keep you updated so you know exactly how long and whether there are any issues. They have a nice waiting area with snacks & a coffee machine f They keep you updated so you know exactly how long and whether there are any issues. They have a nice waiting area with snacks & a coffee machine for the customers. More