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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
357 Reviews

357 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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April 11, 2025

Normal servicing done well. Have used the dealer for over 5 years and they are the best. I feel comfortable driving knowing I will not have any problems. More

by im4golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Hatcher
Apr 14, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Ken Ganley Subaru Wickliffe has been your trusted service provider for over five years! It's great knowing you feel confident and comfortable on the road after visiting us. Thank you for your continued support!

April 10, 2025

Great service department. Always prompt, courteous and professional. Work is done correctly the first time as expected. More

by MJP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy in service area
Apr 11, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that our service department at Ken Ganley Subaru Wickliffe met your expectations with prompt and professional care. Thank you for trusting us, and we look forward to serving you again!

April 03, 2025

Friendly and helpful staff. Great service. Took their time, did the job right and informed me of the progress as it was going on. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Apr 04, 2025 -

Ken Ganley Subaru Wickliffe responded

Paul, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided you with friendly and thorough service. Thank you for sharing your experience!

April 02, 2025

Excellent service answered all question and was able to set up service the next day More

by Ronsfunride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Ken Ganley Subaru Wickliffe responded

Your support shines as bright as five stars! See you again soon! - Ken Ganley Subaru Wickliffe

March 28, 2025

The Ganley Subaru Service Department is top notch. They are prompt, courteous, knowledgeable and efficient. More

by Rogey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Mar 30, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Rogey, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2025

Always courteous, professional, and helpful; explaining their diagnosis and the necessary work to be done. Trustworthy. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Joe, thank you for your kind words! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided courteous and professional service. We appreciate your trust in us!

Mar 28, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Joe, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Excellent service, professional and helpful customer service representatives, and work well done in a timely manner. They kept me apprised on the work that needed to be done. More

by tazbird3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your positive experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

Mar 28, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2025

Fantastic dealership Joy along with the service department was top notch Very thorough with ever More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
Mar 26, 2025 -

Ken Ganley Subaru Wickliffe responded

Chris, Thanks for the stellar rating! We're glad you had a great experience! - Ken Ganley Subaru Wickliffe

March 21, 2025

Everyone at Ganley pays attention to the needs of the customers. Today, Franco noticed me waiting and pinch-hit for a colleague who was out. It was a busy day but Franco helped me as soon as he was free More

by pv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Young in Sales
Mar 23, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

My wife and I have been customers at Ganley Subaru for many years. The people are great and the see is wonderful. More

by Jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni?
Mar 14, 2025 -

Ken Ganley Subaru Wickliffe responded

Jeffrey, thank you for your continued loyalty to Ken Ganley Subaru Wickliffe! We're delighted to hear that you & your wife have had such positive experiences with our team over the years. We look forward to continuing to serve you both in the future!

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