Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
364 Reviews
Call Service Center (440) 585-1000

364 Reviews of Ken Ganley Subaru Wickliffe - Service Center

Sort by
May 02, 2025

Customer Service is excellent. When you pull in service department, you feel welcomed and no long wait. More

by mommybuford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon - service department-5 stars!
Report | Print
May 05, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you felt welcomed and experienced excellent customer service at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive experience with us!

May 01, 2025

They are a wonderful dealership with authentic people in both their service and dealership sides. Their service department is amazing and friendly. You will never regret buying a car with them as their serv More

by bad265278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your positive experience with Ken Ganley Subaru Wickliffe! We're delighted to hear that both our dealership and service teams made a great impression. We look forward to serving you again in the future! Safe travels!

May 02, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2025

Ganley Subaru East Service Advisor Giovanni Casella was professional and pleasant at my scheduled service appointment today. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
Report | Print
Apr 24, 2025 -

Ken Ganley Subaru Wickliffe responded

Debbie, we're delighted to hear that Giovanni provided you with a professional and pleasant experience at Ken Ganley Subaru Wickliffe. Thanks for sharing your feedback!

April 22, 2025

I was taken promptly and they helped me get home to wait for my service by calling a Lyft for me. MUCH appreciated! More

by wrightnour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Ken Ganley Subaru Wickliffe responded

Wrightnour, we're delighted to hear that our Ken Ganley Subaru Wickliffe team could assist you promptly and make your service experience convenient. Thanks for sharing!

April 19, 2025

Giovanni was thorough, quick and very professional. He kept me updated through the whole process of the repair. More

by Bob Walker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Apr 21, 2025 -

Ken Ganley Subaru Wickliffe responded

Bob, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Until the next time we meet, take care!

April 19, 2025

Everyone was nice and listened to my concerns. They addressed each one and came up with a plan. I will be back. More

by lcswift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 21, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that our team at Ken Ganley Subaru Wickliffe was attentive and helpful with your concerns. Thank you for the positive feedback, and we look forward to welcoming you back in the future!

April 18, 2025

This dealership never disappoints and offers customers the best service available in NE Ohio every time. More

by Tlaw22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Apr 21, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for the fantastic feedback! We're delighted to hear that Ken Ganley Subaru Wickliffe consistently provides top-notch service. We appreciate your support and look forward to serving you again in NE Ohio!

April 11, 2025

Normal servicing done well. Have used the dealer for over 5 years and they are the best. I feel comfortable driving knowing I will not have any problems. More

by im4golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Hatcher
Report | Print
Apr 14, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Ken Ganley Subaru Wickliffe has been your trusted service provider for over five years! It's great knowing you feel confident and comfortable on the road after visiting us. Thank you for your continued support!

April 10, 2025

Great service department. Always prompt, courteous and professional. Work is done correctly the first time as expected. More

by MJP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy in service area
Report | Print
Apr 11, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that our service department at Ken Ganley Subaru Wickliffe met your expectations with prompt and professional care. Thank you for trusting us, and we look forward to serving you again!

April 03, 2025

Friendly and helpful staff. Great service. Took their time, did the job right and informed me of the progress as it was going on. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Apr 04, 2025 -

Ken Ganley Subaru Wickliffe responded

Paul, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided you with friendly and thorough service. Thank you for sharing your experience!

1
2
3
...
37