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Ken Ganley Toyota Akron

Akron, OH

4.8
676 Reviews

1395 E Market St

Akron, OH

44305

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Showing 676 reviews

June 20, 2025

My service advisor Lisa took great care of me and was very knowledgeable. Ken Ganley Toyota employees are the best! More

by jwbrenneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Steffen
Jun 22, 2025 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

Lisa Reedy and rest of the service team were fantastic in figuring out what I needed to do and walking me through the video of the service afterwards. Very knowledgeable staff. I imagine through their actio More

by tribefan101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa reedy
Jun 23, 2025 -

Ken Ganley Toyota Akron responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2025

Pleasant waiting area, very clean and comfortable. Service department is very thorough and reliable and trustworthy. More

by smebie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Reedy
Jun 24, 2025 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2025

Ganley Toyota of Akron is the best! It is easy to schedule an appointment. Everything that needs to be done is explained thoroughly. The give an estimate on the work that needs to be do More

by reneede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 18, 2025 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2025

Dan Maloy service manager provided outstanding customer service. Will let other friends and family know about the good service. More

by jalee408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Maloy
Jun 14, 2025 -

Ken Ganley Toyota Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

Always consistent with service quotes. Cordial, quick and professional. Very spacious waiting area with indoor and outdoor seating. More

by christopherhenderson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in service
Jun 09, 2025 -

Ken Ganley Toyota Akron responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2025

Unlike other dealerships, I felt I could trust Ganley Toyota. I worked with Jessie Willig from start to finish and he was able to find the Rav4 with all of my "must haves". Definitely worth the wait! More

by Pat
Recommend Dealer
Yes
Employees Worked With
Jesse Wilig
Jun 06, 2025 -

Ken Ganley Toyota Akron responded

Hello Pat, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

$143 to check balance on tires, car was blocked in when I went to leave, and whoever drove it out about hit the door. Usually good service, but complete failure this time. I'll go elsewhere. More

by Lotoglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Clingerman
May 25, 2025 -

Ken Ganley Toyota Akron responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Akron did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 21, 2025

They were prompt in getting my vehicle in for service. They listened when I explained my issues and understood what the problems were. I was kept informed on what was being done. Great customer service! More

by sito_6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Baum Austin Ash Tom Gearhart
May 24, 2025 -

Ken Ganley Toyota Akron responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2025

They were nice and helpful with pricing when I took my truck in for service. More

by rebbyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cuervo
May 24, 2025 -

Ken Ganley Toyota Akron responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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