Ken Ganley Toyota Akron

$143 to check balance on tires, car was blocked in when I went to leave, and whoever drove it out about hit the door. Usually good service, but complete failure this time. I'll go elsewhere. went to leave, and whoever drove it out about hit the door. Usually good service, but complete failure this time. I'll go elsewhere. More

They were prompt in getting my vehicle in for service. They listened when I explained my issues and understood what the problems were. I was kept informed on what was being done. Great customer service! They listened when I explained my issues and understood what the problems were. I was kept informed on what was being done. Great customer service! More

They were nice and helpful with pricing when I took my truck in for service. truck in for service. More

We love Brian Elmore! Great guy! Thanks! We will buy all our Toyotas from him! Great guy! Thanks! We will buy all our Toyotas from him! More

We by all our vehicles at Ken Ganley Toyota located in Akron, Ohio. Our salesman, Brian Elmore is very professional and knowledgeable at his job. We feel very comfortable throughout the entire process eac Akron, Ohio. Our salesman, Brian Elmore is very professional and knowledgeable at his job. We feel very comfortable throughout the entire process each time we buy a new car. More

Your Toyota Certified-Pre-Owned Warranty is USELESS at Ganley Toyota. I took my 2017 Rav4 XLE in today because the engine struggles with gear changing. Ganley said it costs $179.99 to check and if they d Ganley Toyota. I took my 2017 Rav4 XLE in today because the engine struggles with gear changing. Ganley said it costs $179.99 to check and if they determine it's a covered problem, they go from there. But the customer pays until they make that determination. The service tech said he'd go for a ride with me, for free, to see if it acts up. It's an intermittent problem, so I declined. I asked if I took it elsewhere and got it diagnosed, would they honor the warranty. He said it was up to the dealer to verify, so again, I would have to pay upfront. They didn't tell me this on the phone when I scheduled a service visit. Luckily, I mentioned to the service tech that it's under warranty (when I checked in) or I would have been stuck with a bill. BUY FROM A DEALER WHO HONORS THE BRAND'S WARRANTY. GANLEY DOESN'T. More

KGTA made getting a new car quick and easy. Jeremey T. was great to work with. Highly recommend. Jeremey T. was great to work with. Highly recommend. More

Derek and Jeremy did an excellent job at getting me the car and payments I desired. They were both very patient with me and kept me updated the whole process. Will for sure be recommending them to friends car and payments I desired. They were both very patient with me and kept me updated the whole process. Will for sure be recommending them to friends and family! More

This is the third vehicle that I have leased from Ganley Toyota. They always treat me with respect and are very easy to work with. I tell all my friends and family to go to Ganley Toyota for service on the Toyota. They always treat me with respect and are very easy to work with. I tell all my friends and family to go to Ganley Toyota for service on their vehicles or buy or lease from them. Great place. More

My service adviser Lisa as usual goes above and beyond to not only make sure ferns service needs are met but that I am aware of any future appointments. Not only is she a knowledgeable employee she is a to not only make sure ferns service needs are met but that I am aware of any future appointments. Not only is she a knowledgeable employee she is a careing one. Sincerely Diane Hovatter More