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Ken Ganley Toyota Akron

Akron, OH

4.9
666 Reviews

1395 E Market St

Akron, OH

44305

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Showing 666 reviews

August 11, 2023

Prompt, efficient service was carefully and courteously explained. Exactly the kind of service we’ve grown to expect from Ganley Toyota! Thank you. More

by jwpaustian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Trifero, Michael Ash
Aug 14, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2023

Great service department, Mike always explains all aspects of the service being done on your vehicle. Always friendly More

by Bren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Aug 14, 2023 -

Ken Ganley Toyota Akron responded

Hi Bren, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Akron! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2023

Service here is always quick, efficient, and friendly. Thank you for always taking great care of your customers! More

by Rachel Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Aug 12, 2023 -

Ken Ganley Toyota Akron responded

Hi Rachel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2023

Clean dealer with a friendly staff and quick service. Answers all my questions and made my service appointment quick and painless. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Triola , Michael Ash
Aug 08, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2023

Purchase process went smoothly. Derrick was of great help and was receptive to all needs. More

by Xcadamlotr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick garner, Derek Stone, Jeremy Trifero
Jul 31, 2023 -

Ken Ganley Toyota Akron responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Akron. We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2023

Very through and professional, took their time explaining everything and were very kind! Would recommend! More

by Ali.Reynolds.j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas did a great job!, James Steffen, Erica Huntsman, Jeremy Dean
Jul 29, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2023

The service rep was “FINANCE CALL 4035” great. He explained things “JOE SMITH CALL 3975” very well. I love the “JACKIE PLEASE CALL 9234” new video update of my car being serviced. My only complain More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Jul 28, 2023 -

Ken Ganley Toyota Akron responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 25, 2023

Excellent customer service and a great salesman. We got along well and got the car that I wanted More

by Ram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Stone
Jul 29, 2023 -

Ken Ganley Toyota Akron responded

Hi Ram, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 22, 2023

Everyone was great except for the cashier Saturday morning (7-22). She was busy flirting with a salesman. I had to wait 2 hours for an oil change, which I was ok with because a couple techs called off More

by RyanC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever the cashier was Saturday morning was do bad, Michael Ash
Jul 24, 2023 -

Ken Ganley Toyota Akron responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2023

Always courteous and accommodating. The waiting is very nice and clean. Always keep you updated on the status of appointment. More

by armstrongbasket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ash
Jul 25, 2023 -

Ken Ganley Toyota Akron responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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