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Ken Ganley Toyota Akron
Akron, OH
664 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 665 reviews
March 23, 2021
Service department. Great job. Keep up the good work. Will be back. Very friendly and nice. Fixed recall and six month maintenance thank you much Will be back. Very friendly and nice. Fixed recall and six month maintenance thank you much More
by katgb4
Employees Worked With
Michael Ash
February 28, 2021
Was told to bring in a lease early and there wouldn’t be any negative equity. Go there pick out the car we want do all the paper work, ask the salesman are you sure there’s no fees for turning the lease in any negative equity. Go there pick out the car we want do all the paper work, ask the salesman are you sure there’s no fees for turning the lease in early and he confirmed. Then while signing papers to complete the sale, about half way in there’s almost $5000 negative equity. And no one knows why. Wasted 4 hrs. And I’ll never trust them to ever go back. More
by Cstamets
Employees Worked With
Marco DiNunzio
December 12, 2020
Brian did an amazing and efficient job of helping us find the right car! I love my new Toyota hylander! This is the best experience I’ve ever had at a car dealership! Shawn in finance was very efficient and the right car! I love my new Toyota hylander! This is the best experience I’ve ever had at a car dealership! Shawn in finance was very efficient and friendly as well! We are now customers for life! More
by Acr25
Employees Worked With
Shawn evanchek and Brian Elmore
December 02, 2020
After more than three years of trying to make a decision on replacing my current SR5 4Runner or downsizing to a RAV4, Jim Steffen was very patient waiting all those years for me to make a decision. Instead on replacing my current SR5 4Runner or downsizing to a RAV4, Jim Steffen was very patient waiting all those years for me to make a decision. Instead of going smaller, I went bigger and bought a Limited 4Runner. I appreciate all the patience! More
by Caroleeweigand
Employees Worked With
James Steffen
May 03, 2020
Shout out to Ganley Toyota in Akron for getting us into a new Tacoma. They did an excellent job were kind and courteous. Brian Elmore went the extra mile for us. Thanks so much Ganley!! new Tacoma. They did an excellent job were kind and courteous. Brian Elmore went the extra mile for us. Thanks so much Ganley!! More
by Cdidick29
Employees Worked With
Brian Elmore
January 21, 2020
I bought my new car in October and Amin was my salesm. He was wonderful to work then, and now. I text him because my maintenance service came due. I text him and he took care of making my appointment. He is was wonderful to work then, and now. I text him because my maintenance service came due. I text him and he took care of making my appointment. He is always there to help me with what ever I need. I tell everyone I know looking to buy a new car about Amin. Even if Toyota isn't your first choice, stop in and talk with him. You might change your mind. It happened to me. I was going to buy another Honda, but stopped by Hanley Toyota just to look. I never made it to the Honda dealer. Amin is the best More
by marymalterer1962
Employees Worked With
Amin
June 20, 2019
New camry hybrid I highly recommend this sales department. Alex Moore went above and beyond to find the car I was looking for and the rest of the team made sure I knew I highly recommend this sales department. Alex Moore went above and beyond to find the car I was looking for and the rest of the team made sure I knew all of the tech aspects before leaving. More
by John2019
Employees Worked With
Alex Moore
March 11, 2019
Great Place to buy a car! We bought a used car from Ganley Toyota. The experience was great! Our Sales Consultant was Brian Elmore he was great. We came up to Akron from Columb We bought a used car from Ganley Toyota. The experience was great! Our Sales Consultant was Brian Elmore he was great. We came up to Akron from Columbus because they had the used car I was looking for, We contacted him by e-mil and then we drove up to look at the car. The price was great, no hassles, When we got there it was easy to buy the car. Also Brian stated he would mail second key to us, and sure enough a few days later we received the second key in the mail. I love the car Thanks Brian. Darlene More
by Darlene
Employees Worked With
Brian Elmore
February 16, 2019
Absolutely amazing Best dealership I’ve ever been to. The staff were all so caring and friendly. Ryan did everything he possibly could to make sure I Left happy, with a Best dealership I’ve ever been to. The staff were all so caring and friendly. Ryan did everything he possibly could to make sure I Left happy, with a brand new safe vehicle that I loved. He was so patient and understanding, and never once made me feel dumb or unwanted the way previous dealers did. Hands down the best place, I will never purchase another vehicle from anywhere other than here again! More
by bennett94
Employees Worked With
Brian Elmore , Ryan Urban, Denise Shanafelt
January 30, 2019
Car buying I have never had a Toyota so I decided to purchase one. Jesse Willig was amazing, patient and understanding. Provides great recommendations and is re I have never had a Toyota so I decided to purchase one. Jesse Willig was amazing, patient and understanding. Provides great recommendations and is relatable to what we were going through, having kids and things to avoid. The whole staff were very nice. More
by Ejanikis
Employees Worked With
Jesse Wilig, Lucas Willig, James Davis
