
Ken Ganley Toyota Akron
Akron, OH
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Rip-off Artist Bait and Switch! I visited Ganley Toyota on February 3, 2018 in order to take a look at a 2017 Toyota Prius Prime currently on display in the showroom. The Ganley Toyo I visited Ganley Toyota on February 3, 2018 in order to take a look at a 2017 Toyota Prius Prime currently on display in the showroom. The Ganley Toyota website advertises this car at MSRP, roughly $35,000. I called a salesman and arranged to meet him so I could learn more about the car. Once I arrived at Ganley, I noticed that a $3,000 MARKUP was added to the price, making it over $38,000. For comparison, that's a higher price than a Camry XSE. I was fully prepared to buy the Prime but not after being misled by the website and salesman (Davon). I walked out. I've owned 3 Priuses, and would like to own a Prius Prime. Later in the afternoon, someone (not Davon) called me. He told me that the Primes are "rare" and in "high-demand." Well. They are "rare" only because Toyota is limiting these cars to the coasts. But I've seen them at Motocars Toyota in Cleveland and at Don Joseph Toyota in Kent. By the way, those dealerships didn't add any markup! Then this person asked if I'd be expect to pay "list price" for a 1969 GTO. Seriously! Then he asked me if he could "get the price down" to MSRP, if I'd be willing to buy the Prius Prime. Here's a clue, Ganley! If you hadn't added a huge markup to this car, I just may have purchased it. But not now. I hope the car remains unsold for months. I'll never buy a car from this shady dealership. Never. More
EXCEPTIONAL This was clearly my best experience ever purchasing a vehicle. I had been looking for a new or used Jeep Wrangle 2 door to tow behind my motorhome f This was clearly my best experience ever purchasing a vehicle. I had been looking for a new or used Jeep Wrangle 2 door to tow behind my motorhome for 6 weeks. I happened to drive by and saw a used one on the lot and later stopped in and was fortunate enough to meet Jeff Carroll and have him as my Sales Consultant. Everything about working with Jeff was extraordinary. He is friendly, knowledgeable and thorough as was everyone I dealt with, Everthing was handled in a professional manner. I felt no pressure and felt he treated me like I was the customer. I had some unique requirements and Jeff was truely interested in helping me meet those requirements. Additionally, working with Denise Shanafelt for the paperwork was also an exceptional experience. Even detail was attended to including Carfax and financing. I got the exact vehicle I was looking for at a great price and had a wonderful experience to go along with it. And, actually this was my second exceptional experience. As I had service on my Mercedes prior to purchasing the Jeep that service influenced me to consider the Jeep purchase. Thanks to everybody. I highly reccommend Ganley! More
2018 Camry Outstanding sales experience! My sales person, Jim and finance Allie were wonderful. Jim was very knowledgeable and fun to work with. Allie was pleasa Outstanding sales experience! My sales person, Jim and finance Allie were wonderful. Jim was very knowledgeable and fun to work with. Allie was pleasant and explained all financing, taking away my stress. The most impressive was the car delivery. Never in my many years have I experienced what I did with my Camry. Jim went over the outside, inside, all buttons and the radio system with all its features. I feel like I have Watson in my Camry. I will definitely be back and refer everybody to Ganley Toyota and Jim Steffen. More
Competitive no nonsense car purchase Sales people were very knowledgeable and responsive. Trade-in value fair. Pricing very competitive. Organization is cleanly and efficiently run. Much Sales people were very knowledgeable and responsive. Trade-in value fair. Pricing very competitive. Organization is cleanly and efficiently run. Much better experience than discussions with several other area dealers. More
Used Car Purchase Jeff Carroll is a sales consultant like I have never experienced before. Most car salesmen get a bad rap and rightfully so, but Jeff is a different br Jeff Carroll is a sales consultant like I have never experienced before. Most car salesmen get a bad rap and rightfully so, but Jeff is a different breed. Jeff followed up with me on my initial request, wanted to understand my needs and wants, and worked with myself and my wife to put us in the exact vehicle we were looking for. Jeff was able to negotiate price to our liking and also worked in brand news all season mats into our deal. With living in Northeast Ohio, that is a pretty big deal to have! Thank you once again Jeff, my wife and I are over the moon about the Highlander! More
Smooth Experience I couldn't have asked for a better car buying experience. My sales rep Jim Steffen was kind, courteous, and very easy to talk to during the process wh I couldn't have asked for a better car buying experience. My sales rep Jim Steffen was kind, courteous, and very easy to talk to during the process which made my decision that much easier. Normally a trip to buy a car becomes an all day event which really brings stress and anxiety. Jim and Ganley Toyota provided me with an exceptional experience that exceeded all my expectations. I was in and out before kickoff to the Browns game which made my day! I want to thank Jim and Ganley for making my experience memorable. I really like my purchase and look forward to referring my friends and family to Ganley in the future! Josue Mercedes More
Wonderful experience My overall experience was excellent. Marco was very knowledgeable and provided me with a great deal! If you are looking for a professional experience My overall experience was excellent. Marco was very knowledgeable and provided me with a great deal! If you are looking for a professional experience along with a great car with a reasonable price, go to Marco! More
Honest, Kind& Fun First time I purchased a car myself. Ganley was fair, kind and took great care of me. Thank you. I LOVE MY RAV4 Ganley is great! First time I purchased a car myself. Ganley was fair, kind and took great care of me. Thank you. I LOVE MY RAV4 Ganley is great! More
New Tundra purchase Ganley Toyota is a great place to purchase a vehicle. The entire experience was very positive. The facilities are clean and welcoming. We plan to d Ganley Toyota is a great place to purchase a vehicle. The entire experience was very positive. The facilities are clean and welcoming. We plan to drive Ganley for our maintenance even though we have a Toyota dealer closer to our home. We can recommend Ganley Toyota for our of your vehicle needs. More
Love my 18 Camry XSE! I saw online that Ganley had the white Camry XSE that I was interested in since the car show in January. I sent an inquiry and was quickly contacted b I saw online that Ganley had the white Camry XSE that I was interested in since the car show in January. I sent an inquiry and was quickly contacted by Ruth. (***I live in Massillon and had contacted two other dealerships closer to home whom had the vehicle I was interested in. Ruth at Ganley contacted me first.) We set up an appointment for me to see the car. Ruth explained the details of the car and we went for a ride. She was like chit chatting with an old friend. We came back to the dealership and plugged some numbers. At that point, I'd changed my mind on color after seeing the black one on the showroom floor. She laughed at my indecisiveness and long story longer, I got the black Camry XSE. Everyone I worked with was fantastic. Allie in finance and Dan the technology man. (Funny side note that not many know... I actually went through a bit of depression after getting my Camry because I felt like I didn't deserve such a nice vehicle. This car is amazing. In hindsight, it seems silly but it was a real thing.) Ganley and Toyota have been in contact since the sale and I feel like both companies truly care. The car itself is incredible. More options than I know what to do with! My favorite is the Cockpit Red Leather. More