Back

Ken Ganley Toyota Akron

Akron, OH

4.9
666 Reviews

1395 E Market St

Akron, OH

44305

Directions

By Type

Showing 666 reviews

June 04, 2017

Leaseing Had a very good experience.Everything was explained to me.This is my second lease and I was treated very well. Thank you Dru and Ganley Toyota. More

by Richard Craw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Vance
Jun 05, 2017 -

Ken Ganley Toyota Akron responded

We appreciate the repeat business. Thank you, as well, for this generous review. We look forward to leasing you your third vehicle.

June 03, 2017

Ganley Toyota I have been dealing with Ganley Toyota for the last 12 years. Great people, excellent service. I feel safe and secure in my experiences over the yea More

by Camey1294
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Vance
Jun 05, 2017 -

Ken Ganley Toyota Akron responded

We think your for the last 12 years of your business and look forward to the next 12!

June 02, 2017

Friendly and reasonable Great with our buying process and willing to work a good trade in value. We didn't feel pressured nor did we feel like walking away from this dealersh More

by Kyleh4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Decker, Jeff Carroll
Jun 05, 2017 -

Ken Ganley Toyota Akron responded

Thanks for making this a family affair! Your kind words are much appreciated. See you for your next vehicle purchase!

June 02, 2017

Excellent deals, better service My wife and I traveled from Cleveland to Akron to purchase a used Toyota Sienna. Rick and John were very helpful over the phone and had the car ready More

by lueckel_17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bernstein, John Decker, Richard Clausen
Jun 05, 2017 -

Ken Ganley Toyota Akron responded

Thank you for your patience and for giving us the chance to address your concerns. We appreicate this glowing review!

May 29, 2017

4Runner - Simple, Fast and an Outstanding Price Searched multiple states (OH, WV, PA, MI, etc), including large metropolitan areas such as Columbus, Pittsburgh, and Cleveland, looking for the best d More

by The House
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lee, Jason Bernstein
Jun 05, 2017 -

Ken Ganley Toyota Akron responded

Thank you for making the trip! We're glad we were able to make it worth your while. We hope to see you again for your next purchase.

May 21, 2017

My First time Buying from a Dealership Roberto DiFrangia salesman and John Decker the manager truly gave me the best experience any one can ask for. Made sure I got exactly what I wanted an More

by Raed Ghanem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
also TOPGUN for the extra buff and wax Car looks amazing , John Decker, Roberto DiFrangia
Jun 05, 2017 -

Ken Ganley Toyota Akron responded

Thank you for your business and this great review! And thanks for mentioning Top Gun! Enjoy your vehicle and we look forward to seeing you again.

May 20, 2017

Ganley (Drew Vance & Amber) make car-buying a "fun" experien Drew Vance was right on top of the process. I described the Camry I was looking for and he found one in the Ganley pipeline. Had it in the showroom More

by jalekna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Martin, Drew Vance
Jun 03, 2017 -

Ken Ganley Toyota Akron responded

We appreciate your business and this glowing review! We are so glad you had such a great experience. We look forward to seeing you again.

May 17, 2017

Good dealership to work with I was actually able to negotiate the price over email which was nice. I am 45 minutes away from the dealership so it saved me from any unnessesary tri More

by Kim Coblentz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto DiFrangia, Marco DiNunzio
May 17, 2017 -

Ken Ganley Toyota Akron responded

Thank you for leaving this feedback. We apologize that the car wasn't cleaned correctly. If you please call ROberto at your convenience, we will clean the car from top to bottom. Thank you for your business and the chance to correct our error.

May 08, 2017

RUN!! We went to shop for a NEW Tacoma, after our new Tacoma was totaled on the way home from our dealership. It had 5 MILES ON IT. Our dealership didn't ha More

by HFunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim
May 16, 2017 -

Ken Ganley Toyota Akron responded

Mr. Funk, We sincerely apologize that we did not give you the outstanding experience we strive to give all our customers. The salesman was new and we obviously had not trained him as well as we thought we had. We are addressing that issue with him and continuing his training. Please be assured we meant no disrespect to you in any of our conversations with you. We appreciate you feeedback and we will strive to do better in the future. Once again, you have our deepest regrets over your experience.

May 05, 2017

Awesome Best car dealership to deal with that I have ever done business with. They make the customer feel appreciated and they are friendly and professional More

by Norman Nussbaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Martin, Drew Vance, Allison Pritt
May 06, 2017 -

Ken Ganley Toyota Akron responded

We are vary happy that you had such a great experience. Thank you for your business. We are grateful for the review.

...
28
...