
Ken Ganley Toyota Akron
Akron, OH
Filter Reviews by Keyword
By Type
Showing 676 reviews
Repeat customer I just leased my 5th Toyota from Ganley Toyota in Akron. They have always been easy to deal with but this last transaction was especially pain-free. I just leased my 5th Toyota from Ganley Toyota in Akron. They have always been easy to deal with but this last transaction was especially pain-free. Drew called me to discuss bringing in my old toyota for a new lease, he quoted a price that was reasonable. I scheduled an appointment, came in signed my papers and drove away. There is always a fear that some hidden fee will pop up after you show up at the dealership. Not with Ganley, they delivered. More
Lease of 2017 RAV4 Everyone at Ganley Toyota was very polite and eager to help. I asked a lot of questions and they were more than happy to answer them. I believe they w Everyone at Ganley Toyota was very polite and eager to help. I asked a lot of questions and they were more than happy to answer them. I believe they were reasonable in negotiating a fair deal. During delivery of the vehicle they took time to explain various features of the vehicle and their functionality. It was pleasure doing business with them. More
Excellent- very pleased with all aspects. I am a repeat customer of Ganley Toyota and Drew Vance. I have always been very pleased with their sales and follow up service during the lease contra I am a repeat customer of Ganley Toyota and Drew Vance. I have always been very pleased with their sales and follow up service during the lease contract period. They are very professional in everything they do. Always enjoy working with Drew Vance-he very fair and loyal. We usually have our deal worked out before arriving at the dealership for signing. Patrick O'Connor was a great addition to their sales team, always enjoy working with him. What a great Irishman. More
Honest and helpful people that have your interests at heart. Ken Ganley and his team have helped me with new and used purchases, have guided me through leases, and supported me through business and family vehi Ken Ganley and his team have helped me with new and used purchases, have guided me through leases, and supported me through business and family vehicles. I met them when I was in a jam 12 years ago -- and they truly bailed me out. They could have made any choice that day, but gambled on a long term relationship with honesty at its core. Now I just call ahead and my next vehicle is waiting. More
Ganley goes the extra mile! Drew Vance brought the car to my home, a nearly 200-mile trip, and spent a considerable amount of time with me explaining all its features. He is to Drew Vance brought the car to my home, a nearly 200-mile trip, and spent a considerable amount of time with me explaining all its features. He is to be commended for his caring attitude. More
Toyota Ganley is excellent to work with..! Ruth Ham is very informative and great sales person to deal with. Right from the quote to the out the door of my Toyota Highlander XLE AWD, Ruth is ve Ruth Ham is very informative and great sales person to deal with. Right from the quote to the out the door of my Toyota Highlander XLE AWD, Ruth is very patient in answering all the questions we have and giving a price that is less compared to other Akron/Cleveland Market. I definitely recommend anyone to go with Ganley Toyota. More
trade in for new lease Drew was amazing, courteous and helpful. The whole experience was great! This is the fourth or fifth time I have dealt with Drew and the staff at Ga Drew was amazing, courteous and helpful. The whole experience was great! This is the fourth or fifth time I have dealt with Drew and the staff at Ganley Toyota. They always give me a great deal. I also use their service department and love the friendly atmosphere and great service. More
New RAV4 Purchase Came to Ganley to look at 2016 RAV4 SE. Very impressed with car. Had purchased a car previously at the dealership. Discussed options with Ruth Ham. S Came to Ganley to look at 2016 RAV4 SE. Very impressed with car. Had purchased a car previously at the dealership. Discussed options with Ruth Ham. She did a great job at presenting the lease versus buy. No pressure from her. She gave a fair amount for my trade in. I made the purchase and Ruth Ham was key to my decision to lease the RAV4. Ruth did a great job at n reviewing the car, demonstrating options and ensuring that I left the dealership satisfied with my decision to lease the car. Ruth Ham did a great job in representing the quality of the dealership. More
100% satisfaction! This is my 3rd Toyota I have bought here since 2008 and won't go anywhere else! From the minute you walk in its professional NOT PUSHY service and th This is my 3rd Toyota I have bought here since 2008 and won't go anywhere else! From the minute you walk in its professional NOT PUSHY service and they will let you decide what pace you want to go in finding the right car for you. I will continue to come to Ganley Toyota for all my car buying and service needs! More
Efficient, trouble free, and fairly enjoyable. Contacted Rick Clausen initially on a vehicle on "Cars.com". He responded back immediately and I asked for some additional photo's and details - all Contacted Rick Clausen initially on a vehicle on "Cars.com". He responded back immediately and I asked for some additional photo's and details - all of which he forwarded over. I think he took them on his own phone and sent everything. Very good attention to detail. Drove 60 miles to the location to see the truck and met with Rick and John Decker. They let me do my own review and the time I wanted without much rush. Every question was answered, every detail was managed and we agreed on pricing and terms for a trade on the Tundra. Processing all the paperwork was painless and I was out in a few hours. When you do your homework on a vehicle, finding a dealer that offers a fair price with some extra value is gratifying. Walked away from 3 other dealerships in the past month while considering similar trucks, but these guys met the criteria I was looking for. Overall - very good experience and would travel again one the next purchase. More