Ken Ganley Toyota Akron

Great place to buy a car Very well versed company and staff.Taylor went above and beyond to explain the details of our sale. I highly reccomend Taylor as your sales man,. Very well versed company and staff.Taylor went above and beyond to explain the details of our sale. I highly reccomend Taylor as your sales man,. More

Leasing another Rav 4 Always greeted upon entering the store. They have an area with free coffee, hot chocolate and comfy .chairs. The salespeople are genuinely helpful Always greeted upon entering the store. They have an area with free coffee, hot chocolate and comfy .chairs. The salespeople are genuinely helpful and concerned about what you need and seem to take extraordinary steps to meet your financial shortcomings. Ruth Ham was very helpful and understanding. She would have let me drive every car on the lot if I had wanted to. More

Always great to deal with Ruth got me the deal I expected. She was prepared for my arrival for the test drive and purchase. Patrick did a great job with the customer satisfac Ruth got me the deal I expected. She was prepared for my arrival for the test drive and purchase. Patrick did a great job with the customer satisfaction follow up. Thanks! More

Bad Deal BEWARE!! I purchased a used vehicle and thought that I was being well taken care of. The outcome is that I now have a vehicle that I cannot drive du BEWARE!! I purchased a used vehicle and thought that I was being well taken care of. The outcome is that I now have a vehicle that I cannot drive due to misinformation and/or NO information. TWO DAYS after the purchase, the check engine light came on. The following week, I received a phone call stating that I needed to get an e-check before they can transfer my plates. Nice going, guys! Everyone knows that a car with a check engine light will not pass an e-check. So now I am stuck with a unit that I cannot drive without a $1300 fix. As well, you could have told me that the struts needed replacing! Don't write me off as an angry customer. I just want the situation rectified. Update 7/15/16: We are now in negotiations for repair More

We really liked our salesman, Taylor Erdmaman. Taylor was very helpful to us. We were not sure what we wanted, but he helped us decide. He was very helpful with our lease agreement also. Give that Taylor was very helpful to us. We were not sure what we wanted, but he helped us decide. He was very helpful with our lease agreement also. Give that man a raise. More

2016 Sienna Pleasant experience, Ruth excels in what a dealership salesperson is supposed to be, and how a customer is to be received and treated. Thank you. Pleasant experience, Ruth excels in what a dealership salesperson is supposed to be, and how a customer is to be received and treated. Thank you. More

Leased a new Hybrid RAV4 Limited We recently worked with Ron Stease and Jared Varner to return a leased 2013 RAV4 Limited and move into a new lease of a 2016 Hybrid RAV4 Limited. Gan We recently worked with Ron Stease and Jared Varner to return a leased 2013 RAV4 Limited and move into a new lease of a 2016 Hybrid RAV4 Limited. Ganley Toyota provided an outstanding customer experience for us every step of the way. Both Ron and Jared were professional and attentive to all our needs. Jared's knowledge about all the new upgrades on the 2016 was impressive and made our decision an easy one. We are pleased with the upgraded navigation system and 30% reduction in cabin noise. Good work Toyota engineers! Denise Shanafelt in financing was efficient and pleasant to work with. Additionally, Taylor Erdman came to our rescue twice to support us during this process. In summary, we felt taken care of every step of the way! We highly recommend Ganley Toyota without hesitation. More

I highly recommend Ganley Toyota. Drew Vance and the whole Ganley staff are awesome. They are very professional, courteous and responsive. I have always bought or leased cars from Drew Vance and the whole Ganley staff are awesome. They are very professional, courteous and responsive. I have always bought or leased cars from this dealership, since 1990. I wouldn't think of going anywhere else. The service department is awesome too! I highly recommend Ganley Toyota. More

New car We turned in our leased Corolla and upgraded to a '16 lease. The process was straightforward and uncomplicated. We were treated well and all of our We turned in our leased Corolla and upgraded to a '16 lease. The process was straightforward and uncomplicated. We were treated well and all of our questions were answered patiently. We had a reasonable wait and left with our new car in no time! We would definitely recommend Ganley Toyota if you are looking to lease or buy a new car. More

Good! My name's Hoa. VietNam is my home country. I've been to Ganley Toyota Akron on Memorial Day, I'm not decided to buy any car but when I,ve been there a My name's Hoa. VietNam is my home country. I've been to Ganley Toyota Akron on Memorial Day, I'm not decided to buy any car but when I,ve been there and Taylor Erdman belong and gave me recommend. I thought that is really hard times for him to talking with me because my English not good. I want to say thank you to Taylor Erdman, he gave me more choices, good recommendations , great deal and now I'm very happy with my new Camry. Thank you again! More