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Ken Ganley Toyota Akron

Akron, OH

4.9
664 Reviews

1395 E Market St

Akron, OH

44305

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Showing 664 reviews

August 30, 2015

Great Experience I was in the market for a new Toyota pick up. I had been searching online and had visited two other dealerships before Ganley Toyota. They were able More

by Lymphomasurvivor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Varner, Meredith Ratliff
August 29, 2015

professional to the max I used my credit union's car search app and found my car at Ganley of Akron - glad I did. Marco D. had the car I found online ready for a test drive w More

by brown veedub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bernstein, Marco DiNunzio
August 26, 2015

Helpful, fast, and flexible Patrick O'Connor was very helpful in leasing my 2015 Toyota Corolla. He was able to help figure out the best way to lease the car. He had the color th More

by srantalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick O'Connor
August 26, 2015

Awesome experience! I had a great experience at Ganley Toyota! Ron Stease has been a family friend for a long time and we've bought multiple cars through him. The salesme More

by katie07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Ronald Stease, Jason Bernstein, Drew Vance
August 19, 2015

Lack of integrity! They took advantage of me. To Ganley it isn't about doing the right thing for both parties. It's about Ganley making money no matter right or wrong. I More

by Joyce123
Recommend Dealer
No
Employees Worked With
Patrick Zanko, Allison Pritt
Aug 25, 2015 -

Ken Ganley Toyota Akron responded

We at Ganley Toyota are very sorry you feel you did not get a good deal. We are willing to show you the documentation that shows our profit on the vehicle was $90.00 above invoice. Your negative equity on the trade-in vehicle was $5,551.00. You signed all the documents explaining the negative equity. We lowered your payment, got you into a vehicle with better gas mileage and lowered your cost of ownership. Our invitations to meet with you have been politely declined. We want you to know we are still open to such a meeting at any time.

Sep 08, 2015 -

Joyce123 responded

I did not decline meeting with Ganley. I explained I would come up if you were willing to make things right. But I wasn't driving an hour away and wast a day unless it was going to be worth my time. I had phone conversations with Patrick and he explained a mistake was made, you signed the papers and I'm not doing anything about it.

August 19, 2015

My husband and I were greeted friendly and helpful by Geo Service was excellent. George and Michelle did a great job. George Davis was the first person I dealt with and did a great job. Their knowledge of th More

by neal.diana331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Davis - excellent , Michelle Mondozzi
August 17, 2015

Considerate and friendly This was my first experience leasing a car. Mark approached my daughter and me in the lot as we were looking at cars. He was super friendly and neve More

by leasegirl,val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kadoutchek
August 14, 2015

Fantastic to deal with Michael is a a real pleasure to deal with and I would recommend him and the dealership to anyone looking to buy a car, new or used. I was very impres More

by pallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Miller
August 14, 2015

Personality plus pleasure to work with In my search for a new car to lease, Ganley Toyota was by far the bust enjoyable and friendly when making a sale. Highly Recommend More

by jackattack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Mondozzi
August 07, 2015

Great experience For me purchasing a new Toyota at Ganley was a great experience. My sales person was easy to work with and very knowledgeable. Everyone at their deale More

by greg138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bernstein, Jeremy Trifero
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