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Ken Ganley Toyota Akron
Akron, OH
664 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 664 reviews
August 01, 2015
I have purchased 2 new cars this year. My daughter was looking for a Toyota for me a few months ago and after going to several Toyyota dealerships in the area, Michelle Mondozzi was the ONL My daughter was looking for a Toyota for me a few months ago and after going to several Toyyota dealerships in the area, Michelle Mondozzi was the ONLY one who took the time to give her a ball park figure price quote with a trade in. Michelle went far and above any salesperson I or my daughter has ever encountered. I purchased a 2015 $ Runner, but after driving it a few months, I decided to get something a little smaller, much to my daughter'sheartbreak. I traded it in on a 2015 Rav and I again dealt with Michelle Mondozzi, who made the trade seemless. I will go back to her for my next vehicle. More
by bop4752
Employees Worked With
Michelle Mondozzi
July 31, 2015
This dealership has my business for life! Best sales and device department anywhere. They treat you like family. Friendly and caring. Very knowledgeable, and they take their time with us. Gre Best sales and device department anywhere. They treat you like family. Friendly and caring. Very knowledgeable, and they take their time with us. Great experience. More
by deb reid
Employees Worked With
Ryan Urban, Jared Varner, Michael Flanagan
July 31, 2015
Professional Staff I have been with Ganley Toyota since the 1990's. The sales people, the service staff, and the financial department are all professional and extremely I have been with Ganley Toyota since the 1990's. The sales people, the service staff, and the financial department are all professional and extremely competent. Drew took the time to go over everything with me, his assistant Ashley patiently answered all my questions about the car, and Jason in finance helped me navigate all the paperwork. Thank you all! More
by MonicaG
Employees Worked With
Ashley , Jason Bernstein, Drew Vance
July 29, 2015
Superior Service! I recently purchased my first Mercedes Benz last Friday from Ganley Mercedes of Akron. I live in Columbus Ohio but found the exact c300 I was looking I recently purchased my first Mercedes Benz last Friday from Ganley Mercedes of Akron. I live in Columbus Ohio but found the exact c300 I was looking for at Ganley. So I decided to drive up after work to take a look at it. It was about a 2 hour drive. The experience and treatment I received from the staff was 2nd to none! Marco my sales guy was great. He wasn't high pressure like most used car sales guys. Just calm and cool and he knew the details about the car. We were really close to closing the deal when he offered me to walk over and talk to John the used car manager. Usually the used car manager hides somewhere in the dealership not wanting to deal with customers. I told John and Marco I had another Mercedes c300 I'm Columbus I was interested in that was a little cheaper. John explained in detail why it was so important to buy a certified Mercedes vs. a non certified from a non Mercedes dealership. I felt very confident I was making the correct decision after talking to John and Marco. Ryan in the finance dept was great also. He explained the bebifits of adding a 2 year extension on to the 1 year and 4 months the car had on the factory warranty. John was able to get me a great interest rate and work some magic to help add the 2 year extension into my budget. From top to bottom I was treated with class and respect. I would 100% recommend this dealership. Only complaint is...... I wish it was a little closer to Columbus because I will most likely be purchasing my next vehicle from there as well. More
by Lkubankin
Employees Worked With
Ryan Urban, John Decker, Marco DiNunzio
July 28, 2015
I Heart My Toyota!! I, like most people, have a negative image of the car buying experience. My search for a new car began at Toyota Direct. Needless to say, they did no I, like most people, have a negative image of the car buying experience. My search for a new car began at Toyota Direct. Needless to say, they did not fail to keep up with that image. Luckily, I have a wonderful friend who recommended Ganley, even though it is 2 hours away from my home town. This is how the car buying experience should go!!! They were extremely friendly, there were no sudden hidden costs and the finance was surprisingly a really fun experience. Thanks for restoring my faith in the car buying experience!!! More
by Banana12
Employees Worked With
Allison Pritt, Michelle Mondozzi, Meredith Ratliff
July 27, 2015
Buying a car was actually a pleasant experience. Every person I met or dealt with at the dealership was knowledgeable, courteous, and professional. Needed a reasonably priced car in a hurry and Ganl Every person I met or dealt with at the dealership was knowledgeable, courteous, and professional. Needed a reasonably priced car in a hurry and Ganley delivered just what I wanted in record time. Before leaving, I was given a rundown on features and operation of various components. More
by KJ
Employees Worked With
Directly and indirectly dealt with service, management, & finance but off the top of my head cannot remember their names., Michelle Mondozzi
July 27, 2015
Great experience buying a used car I have now bought 2 used cars at Ganley and based on my experiences I would not buy a used car anywhere else. Both times it could not have been a mor I have now bought 2 used cars at Ganley and based on my experiences I would not buy a used car anywhere else. Both times it could not have been a more enjoyable experience. The first time our salesperson was Patrick O'Connor (who is now the customer service manager) and this time it was Michael Miller. They were both extremely helpful and went way out of their way to do everything that they could to get us the right car at a great price! More
by Bob in Akron
Employees Worked With
Michael Miller
July 27, 2015
Couldn't be happier! My husband test drove a Tundra which he liked but was a bit out of our price range. Blake kept in contact with us via text trying to do what he could My husband test drove a Tundra which he liked but was a bit out of our price range. Blake kept in contact with us via text trying to do what he could to meet our budget. We then found a used, low mileage, Chevy Silverado that happened to be in Ganley's inventory. Text Blake and he and Michelle had the truck ready to go for us to test drive. We both fell in love with the truck. The negotiation process was smooth and we left satisfied that we got a reliable truck for a good price. Both Michelle and Blake were a pleasure to work with and they make a great team. Thank you from the Stowes! More
by corona1404
Employees Worked With
Blake Johnson, Michelle Mondozzi
July 23, 2015
Great customer service, attentive salesperson Arrived to look at a vehicle advertised in the newspaper. Was greeted by Mark Kadoutchek, who was very attentive, knowledgeable and considerate. He Arrived to look at a vehicle advertised in the newspaper. Was greeted by Mark Kadoutchek, who was very attentive, knowledgeable and considerate. He answered our many questions and found a vehicle in their stock with the exterior/interior color combination that pleased us. He was quite patient and polite (no pressure, in any way), working with us as we made our decision, as we were not sure if we wanted to buy just yet. After thorough thought and evaluation, we did decide to buy. Mark was instrumental in making sure that the accessories we requested were installed on the car and the vehicle was prepped for our agreed upon pick-up time. Mark took the time to thoroughly acquaint us with the features of the vehicle and answered our question about the equipped technology and operation before we drove it off of the lot. Our trip to Ganley Toyota in Akron turned out to be a stellar buying experience. Thank you, Mark! More
by Greater Cleveland Buyer
Employees Worked With
Patrick Zanko, Mark Kadoutchek
July 20, 2015
Great Serivce/Great Truck! My husband was looking for a new Tacoma truck. We went to Sunnyside Toyota in North Olmsted and they did not put much effort into working with us. My husband was looking for a new Tacoma truck. We went to Sunnyside Toyota in North Olmsted and they did not put much effort into working with us. We contacted Ganley Toyota and were able to get the truck we wanted and the terms. Jared was wonderful to work with and we felt he really wanted to do his best by us. We will be going back there with our business even though Sunnyside is 5 minutes from our home and Ganley is an hour. It is well worth the trip and the best dealership we have worked with in the past 30 years. I can't say enough positive things about them. More
by Sandy
Employees Worked With
Michelle Mondozzi, Jared Varner
