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Ken Ganley Toyota Akron

Akron, OH

4.8
684 Reviews

1395 E Market St

Akron, OH

44305

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Showing 684 reviews

January 18, 2015

Third Purchase from Ganley ... Excellent Expereince! After visiting dealership parts department one December afternoon I took a look at the new 2015 Toyota RAV4's and was greeted by Jared Varner. Althou More

by RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Varner
Jan 19, 2015 -

Ken Ganley Toyota Akron responded

We are greateful for your review and so glad you had a great experience! We look forward to your return for vehicle number four... and five... and six...etc!

January 14, 2015

Purchase of Toyota Highlander. Late November, 2014 I went to Ganley Toyota in order to purchase a new vehicle. I met with Ken Ganley and Pat Zanko. They introduced me to Jared Varne More

by Jerry R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Ganley, Patrick Zanko, Allison Pritt, Jared Varner
Jan 14, 2015 -

Ken Ganley Toyota Akron responded

WOW! Thank you for your great revbeiw and for becoming a GANLEY TOYOTA FAMILY!

December 24, 2014

Sales & Finance people worked hard for me Jared Varner and his sales manager worked with great energy to get me into my lease. Finance manager Allie was friendly but thorough. Thanks to Ganley More

by betterlate111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick O'Connor, Allison Pritt, Jared Varner
Dec 27, 2014 -

Ken Ganley Toyota Akron responded

Thank you so much for taking the time to give us such a glowing review. We appreciate your business and we are looking forward to taking care of all you automtive needs in the future.

November 28, 2014

Lease of Toyota Camry I was looking for a car and had a potential lease with Nissan and I remembered test driving a Toyota Camry at Ganley Toyota a few weeks earlier. The l More

by Cmk45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bernstein, Kyle Myatt
Jan 19, 2015 -

Ken Ganley Toyota Akron responded

We are so glad that we were able to earn your business! We appreciate that you took the time to review us here at DealerRater.com. Thank you for the kind review. We are very proud of our staff and we strive to make every buying experience the best!

November 20, 2014

Sorry I came here The buying process was shuffle and dance. When I called to schedule my first appt. they told me it would be three weeks if I wanted a loaner! He own More

by janet.combs.315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim Brechbuhler
Nov 24, 2014 -

Ken Ganley Toyota Akron responded

Dear Ms. Combs, Once again, I apologize that we did not have a loaner car available the day you called for an appointment. We handle anywhere from 40 to 60 vehicles through our service department each day. Unfortunately, we cannot have an unlimited number of loaner cars available. Many dealerships do not offer this free service but we feel it is an important amenity to offer to our customers. It is a very popular feature that many people take advantage of therefor we have a waiting period for our loaners. The roadside assistance is through Toyota Care and not through the dealership Please contact us to let us know what we can do to keep you as a customer. Sincerely, Patrick O’Connor Customer Relations Manager

October 28, 2014

best car buying experience from any dealership in the area I had just purchased my 5th car in the last 5 years, so needless to say I have had to many experiences with dealerships. Usually I feel like I am bein More

by Robert Balash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Trifero
Oct 30, 2014 -

Ken Ganley Toyota Akron responded

Wow! We are so happy you had such a great experience! We thank you for sharing your experience with others on this website. Please let us know if we can be of further service to you.

October 18, 2014

Great service Kyle Myatt was very helpful. He was patient and guided me in choosing the car/model I finally bought. Thanks Kyle for all your help!! More

by Vijay M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Myatt
Oct 30, 2014 -

Ken Ganley Toyota Akron responded

We appreciate you kind words. Thank you for your business and we look forward to serving all your automotive needs!

October 17, 2014

Great Experience. Kyle and Jason were very helpful. Will use them again. Made the leasing process exciting and very easy. Plus, LOVE my new Toyota Corolla. Thanks. More

by TeresaBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bernstein, Kyle Myatt
Oct 30, 2014 -

Ken Ganley Toyota Akron responded

Jason and Kyle are glad they were able to serve you. Thank you for posting your kind words on this website. Keep us in mind for all your future automotive needs.

August 29, 2014

Second car, second great experience This was my second time coming to Ganley for a new Toyota. I was just as pleased this time as I was the first. Jason found me the exact car I was look More

by springera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick O'Connor, Jason Bernstein
Aug 30, 2014 -

Ken Ganley Toyota Akron responded

Thank you so much for your review! We strive to make our customers excited about their new purchase. We appreciate your continued business and look forward to working with you and your friends in the future.

August 15, 2014

Just a Terrific Dealership I have bought and serviced alot of cars through the years at a variety of dealerships. This one is simply the best. Great atmosphere, but more impor More

by jcvd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Baum, Kenneth Ganley
Aug 18, 2014 -

Ken Ganley Toyota Akron responded

We really appreciate you kind words and endorsement of our Service Department. We strive to keep our customers satisfied. Thank you for your continued business!

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