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Ken Ganley Volkswagen Bedford - Service Center

Bedford, OH

4.3
361 Reviews

361 Reviews of Ken Ganley Volkswagen Bedford - Service Center

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March 19, 2025

The staff was nice, worked fast and efficient. The waiting area was nice and clean! More

by Amirahw2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott
Mar 22, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2025

Alexis Williams was my service coordinator. She listened to my concerns and gave me a window for about how long it would be. The waiting area is very clean, and relaxing. It even offered sna More

by Donna Sprigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Williams
Mar 23, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Donna, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. We hope you have a great day!

March 05, 2025

The service was quick and the service person was very friendly and welcoming. He was knowledgeable about my car. More

by Carolynr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams
Mar 08, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2025

Very friendly and helpful staff. Very welcoming environment. Everyone there is nice to talk too More

by alaina.bradley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams
Feb 28, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 23, 2025

It is always a pleasure visiting Bedford Volkswagen. The quality of service today was great compared with 2024; which was a nightmare. I look forward to continuing to have my truck serviced with Bedf More

by mzpompey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Alexis Williams
Feb 24, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 10, 2025

Adviser George was very Polite, helpful, knowledgeable, well conversation, attentive, patient, understanding, helpful, answered all questions clearly More

by Alla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgie Perz adviser service department did good job
Feb 13, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Alla, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

Very courteous great timing serviced my car in a great timely fashion, I was very placed.my Representative was the best 💯% More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh👍🏾👍🏾👍🏾
Feb 12, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Carol, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

If you are looking for professionalism, competence, and courtesy, don’t go anywhere else except Ganly VW. I worked with Chad who explained every process thoroughly and showed patience when I needed clarif More

by charris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, John Scott, Alexis Williams, Daniel Harris
Feb 12, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Charris, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2025

Noah provided excellent service and communicated all the items and costs in the maintenance clearly. More

by jeffl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Linen
Feb 11, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2025

Howard was excellent in making sure that I was taken care of while my car was in servicing. He really cares about his clients in making sure they are satisfied and made a priority. More

by Walkec38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Micenmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Ken Ganley Volkswagen Bedford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.