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Ken Ganley Volkswagen Bedford - Service Center

Bedford, OH

4.4
364 Reviews

364 Reviews of Ken Ganley Volkswagen Bedford - Service Center

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March 24, 2025

I had a great experience getting an oil change at this dealership. The service was quick, and the staff was friendly and professional. I appreciate their efficiency and will definitely return for future m More

by Samcald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 27, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Volkswagen Bedford. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2025

I was very stressed today I was so thankful Alexis gave me the assurance that she would take care of me soon. She did a great job. I was able to make it into work. More

by shirleymccoy1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Williams
Mar 25, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 22, 2025

I bought a 2023 Taos brand new and check engine light is on. Car is less than two years old. More

by katurascott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Mar 23, 2025 -

katurascott responded

Assist? That’s a joke. I’ll never buy a vehicle from this dealership again, Clearly one of your technicians put too much oil in my vehicle since the oil light came on… then the check engine light. You Take Care!

March 19, 2025

The staff was nice, worked fast and efficient. The waiting area was nice and clean! More

by Amirahw2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott
Mar 22, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2025

Alexis Williams was my service coordinator. She listened to my concerns and gave me a window for about how long it would be. The waiting area is very clean, and relaxing. It even offered sna More

by Donna Sprigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Williams
Mar 23, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Donna, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. We hope you have a great day!

March 05, 2025

The service was quick and the service person was very friendly and welcoming. He was knowledgeable about my car. More

by Carolynr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams
Mar 08, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2025

Very friendly and helpful staff. Very welcoming environment. Everyone there is nice to talk too More

by alaina.bradley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams
Feb 28, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 23, 2025

It is always a pleasure visiting Bedford Volkswagen. The quality of service today was great compared with 2024; which was a nightmare. I look forward to continuing to have my truck serviced with Bedf More

by mzpompey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Alexis Williams
Feb 24, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 10, 2025

Adviser George was very Polite, helpful, knowledgeable, well conversation, attentive, patient, understanding, helpful, answered all questions clearly More

by Alla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgie Perz adviser service department did good job
Feb 13, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Alla, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

Very courteous great timing serviced my car in a great timely fashion, I was very placed.my Representative was the best 💯% More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh👍🏾👍🏾👍🏾
Feb 12, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Carol, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!