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Ken Ganley Volkswagen Bedford - Service Center

Bedford, OH

4.3
361 Reviews
Call Service Center (440) 439-3444

361 Reviews of Ken Ganley Volkswagen Bedford - Service Center

Sort by
January 19, 2025

They were very helpful, job was done quickly can't ask for anything else, oh and very friendly. Was a nice experience More

by nmiranda2365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Daniel Harris
Report | Print
Jan 21, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

The customer service in service department is excellent. I have been there four times for service and every time they have meet or exceed my expectations. From the time you get there to the time you leave More

by ad44108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy that checked me in and service advisor, John Scott, Alexis Williams, Daniel Harris
Report | Print
Dec 23, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Volkswagen Bedford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2024

Excellent service. Emergency tire repair. Replaced tire. Very polite guys. Helpful. Right after work I was able to get repairs. More

by sbell00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Scott, Alexis Williams, Daniel Harris
Report | Print
Dec 20, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

Sean was amazing patient and kind answered all of my questions exceeded my expectations very satisfied More

by Jarita Patrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Scott, Alexis Williams, Daniel Harris
Report | Print
Nov 22, 2024 -

Ken Ganley Volkswagen Bedford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2024

Their expetise was extremely helpful in navigating what had to be taken care and the vehicle was taken in on time and given back in a timely fashion. Very professional A+ on this visit. More

by lrjr22266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Harris
Report | Print
Nov 13, 2024 -

Ken Ganley Volkswagen Bedford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

This dealership damaged my car during an oil change and has not returned any of my calls/messages. More

by brookegockel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Calabrese
Report | Print
October 25, 2024

Well run, good service, comfortable waiting area, will definitely be back for my next service More

by mdockman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Daniel Harris
Report | Print
Oct 27, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

Satisfied with the service provided for my recall issue on my 2024 Atlas cross sport More

by corysykes86
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Scott, Alexis Williams, Daniel Harris
Report | Print
Oct 19, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we really appreciate your feedback! We hope you have a great day!

October 16, 2024

Chris, my rep today, was very good. He kept me informed with progress reports. He explained what work was critical. He said he’d let me know when needed parts were in stock. Then we wou More

by Linda Deskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 19, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we really appreciate your feedback! We hope you have a great day!

October 14, 2024

Great customer service And wait time for vehicle. Glad to choose Ganley as my dealer of choice More

by dinitawilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Daniel Harris
Report | Print
Oct 17, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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