Ken Ganley Volkswagen Willoughby Hillls

Ken Ganley Volkswagen was very wonderful to get a car from. Got the car the same day and my payments did not clear out my Bank account like other places I went to. 5 stars for. from. Got the car the same day and my payments did not clear out my Bank account like other places I went to. 5 stars for. More

Jordan was very helpful and consistent with communication. Anthony was assuring and made the process nice and smooth. It was an enjoyable car buying experience that didn't take all day like oth communication. Anthony was assuring and made the process nice and smooth. It was an enjoyable car buying experience that didn't take all day like other dealerships. Thank you! More

They were very knowledgeable and they took the time to listen to our needs and concerns they also made us feel comfortable with the decisions to buy our new suv and the atmosphere was very positive and pl listen to our needs and concerns they also made us feel comfortable with the decisions to buy our new suv and the atmosphere was very positive and pleasant witch made this a great day and we will recommend them to everyone More

Ronald at Ganley was extremely helpful. He knows VW products backwards and forwards and is a great advocate for their brand. He knows VW products backwards and forwards and is a great advocate for their brand. More

They were very polite and made everything very easy I will be I'll repeat customer will be I'll repeat customer More

Top notch friendly sales team ! Car was pulled up and ready for me upon arrival! Brian and the team where extraordinary! Car was pulled up and ready for me upon arrival! Brian and the team where extraordinary! More

As always excellence in service, availability and customer service. The KG Volkswagen team represent very well! I thought I needed a new battery, but as it was explained "very clearly" to me what was customer service. The KG Volkswagen team represent very well! I thought I needed a new battery, but as it was explained "very clearly" to me what was happening with my battery. I'm retired and don't drive as much anymore. And considering the fact I bought the car in 2018 and never had changed it; I bought a new battery. Excellent price also! More

Bought a car from this location a year or two ago and it suffered from engine failure not long later. I tried to surrender the car because they said my warranty wouldn't cover the engine problems but they d suffered from engine failure not long later. I tried to surrender the car because they said my warranty wouldn't cover the engine problems but they didn't take my name off and a year or two later they are threatening to tow a car that shouldn't even be under my name and take me to court if I don't pay the fees. DO NOT purchase a car from this location whatsoever they will scam you! More

Great Day WonferfulShould l buy lease car.l want to pay Great Day Wonferful Should l buy lease car. l want to pay $ 2,000 downpayment the low my monthly payment for used car. Next Year 2022, ok! Great Day Wonferful Should l buy lease car. l want to pay $ 2,000 downpayment the low my monthly payment for used car. Next Year 2022, ok! More

Took my 2016 touraeg for 60000 service all was done on schedule and job well done. Used to go to other VW dealer in mentor and price here was 30 percent less. I will continue to visit east side VW. Thank schedule and job well done. Used to go to other VW dealer in mentor and price here was 30 percent less. I will continue to visit east side VW. Thank you. More