Ken Ganley Volkswagen Willoughby Hillls

High pressure, tried to get me to sign a price proposal that I would "buy the car today" if she could get the manager to agree to the price I wanted for my trade in. I told her I was leaving and to give m that I would "buy the car today" if she could get the manager to agree to the price I wanted for my trade in. I told her I was leaving and to give me my key back (from my trade in car) she left and went to the manager. I went up to both of them and told them I was not asking for my key a third time and that I was calling the police and would be filing theft charges. He gave me the key right away, but still tried to pressure me into a sale. Would never go back. More

Sales consultant Jordan Hammond is so knowledgeable and kind. I loved working with him and Igor. kind. I loved working with him and Igor. More

Every single aspect of my new car transaction was easy, friendly, and completely explained as we went through the process. friendly, and completely explained as we went through the process. More

Had a great car buying experience at Ken Ganley Volkswagen in Willoughby Hills. Our salesperson was Jordan and he was really great to work with from day one through the final vehicle purchase and p Volkswagen in Willoughby Hills. Our salesperson was Jordan and he was really great to work with from day one through the final vehicle purchase and pickup. He helped ensure everything went smoothly and I highly recommend. More

Casey was extremely kind, patient, and helpful in helping me find a new car. After my accident, safety was especially important to me, and she took the time to walk me through all the safety features of the me find a new car. After my accident, safety was especially important to me, and she took the time to walk me through all the safety features of the VW's, which I truly appreciated. Josh was also very kind and helpful during the process. More

Had an amazing experience with them! The entire team was very helpful and friendly through the process The entire team was very helpful and friendly through the process More

Ken Ganley Volkswagen was very wonderful to get a car from. Got the car the same day and my payments did not clear out my Bank account like other places I went to. 5 stars for. from. Got the car the same day and my payments did not clear out my Bank account like other places I went to. 5 stars for. More

Jordan was very helpful and consistent with communication. Anthony was assuring and made the process nice and smooth. It was an enjoyable car buying experience that didn't take all day like oth communication. Anthony was assuring and made the process nice and smooth. It was an enjoyable car buying experience that didn't take all day like other dealerships. Thank you! More

They were very knowledgeable and they took the time to listen to our needs and concerns they also made us feel comfortable with the decisions to buy our new suv and the atmosphere was very positive and pl listen to our needs and concerns they also made us feel comfortable with the decisions to buy our new suv and the atmosphere was very positive and pleasant witch made this a great day and we will recommend them to everyone More

They were very polite and made everything very easy I will be I'll repeat customer will be I'll repeat customer More