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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,779 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,779 reviews

September 21, 2022

Everyone did a great job! Paper work was explained very thoroughly, very timely and accommodating transaction! More

by RLFERG2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos, Terry Maxson
Sep 26, 2022 -

Ken Ganley Westside Imports responded

Thank you for your kind review. We are pleased that you had a great experience with us. We hope to earn your business again soon!

September 19, 2022

Transaction was zero pressure, met my desired pricing and did not try to upsell me when they knew what I wanted. Everyone was very friendly and I look forward to working with this dealership in the future. More

by CHAD.PASS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxson, Igor Manasiev
Sep 21, 2022 -

Ken Ganley Westside Imports responded

Chad, Thank you for trusting Ken Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ken Ganley Westside Imports

Oct 08, 2022 -

Ken Ganley Westside Imports responded

Hi Chad, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 19, 2022

Most recent experience was to get new batteries for two low charged car keys. I was anticipating a long drawn out experience like I previously had at a different dealership. But I was wrong, the gentleman More

by MHAYWOOD518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Pangrace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle in for service at Ken Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ken Ganley as well as you taking the time to leave this kind review. We look forward to seeing you for your next routine maintenance! -Ken Ganley Westside Imports

September 16, 2022

The staff is nice and friendly. We weren't pressured to buy a car. We looked at a car and after thinking it over- made an offer via text to our sales lady. She had everything set up More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Ken Ganley Westside Imports responded

Hi Paul, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 13, 2022

Everyone was professional and courteous. Service personnel kept me informed during service visits. Sales staff knowledgeable and helpful as others have said. This has been my experience with More

by JGREVAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats, Aunna Regas, Jazmin Parks, August Zwierlein, Igor Manasiev
Sep 14, 2022 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2022

Great service appointment. Fast, thorough inspection and even changed out a bulb I didn’t realize was out. Thank you! More

by GGRANT0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxson
Sep 14, 2022 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Volkswagen North Olmsted

September 09, 2022

Everyone was very knowledgeable. Rachael and Igor spent a lot of time explaining everything to us. Very pleasant interaction. More

by Deana K Koja
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats, Rachel Shafer, Igor Manasiev
Sep 12, 2022 -

Ken Ganley Westside Imports responded

Hi Deana, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 09, 2022

great service! everyone was super friendly and easy to talk to. very satisfied with the car and employees More

by EVEYCSTEIGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Ken Ganley Westside Imports responded

We love to hear that our customers have good experiences with us. Thank you for your review. We're happy you had a positive experience and we hope you enjoy your new car!

September 09, 2022

The $3000 market adjustment cost was inappropriate. The owner had cash flow problems (no cars to sell), so he made his problem the customers problem. He shares losses but doesn't share profits. I wont More

by AZUP22
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sandi Kuzma, Nicole Dell'Anno
Sep 09, 2022 -

Ken Ganley Westside Imports responded

With current market conditions, inventory for all auto dealerships is extremely limited. We are doing our best to get more product in so we can offer lower pricing for our customers, but unfortunately demand is high and supply is very low. It has nothing to do with cash flow problems. We are pricing our vehicles based on current market conditions for both new and used vehicles, as is every new car dealership. We are sorry if you felt you paid more for a vehicle than you should have. We do our best to be fair in our pricing to all our customers, and are pricing based on market availability.

Sep 10, 2022 -

AZUP22 responded

The old demand and supply excuse (but profits go up). Many dealerships did not add the market adjustment.

September 08, 2022

Didn’t expect to buy a car. But I did. They were nice people. Decent deal. More

by TFLANAGAN454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Rivers
Sep 09, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review and we appreciate your business! We are glad you had a positive experience. Please let us know if we can assist you again in the future!

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