Back

Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
Contact Dealership

25730 Lorain Road

North Olmsted, OH

44070

Directions

By Type

Showing 3,776 reviews

September 16, 2022

The staff is nice and friendly. We weren't pressured to buy a car. We looked at a car and after thinking it over- made an offer via text to our sales lady. She had everything set up More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Ken Ganley Westside Imports responded

Hi Paul, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 13, 2022

Everyone was professional and courteous. Service personnel kept me informed during service visits. Sales staff knowledgeable and helpful as others have said. This has been my experience with More

by JGREVAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats, Igor Manasiev, August Zwierlein
Sep 14, 2022 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2022

Great service appointment. Fast, thorough inspection and even changed out a bulb I didn’t realize was out. Thank you! More

by GGRANT0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Volkswagen North Olmsted

September 09, 2022

Everyone was very knowledgeable. Rachael and Igor spent a lot of time explaining everything to us. Very pleasant interaction. More

by Deana K Koja
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats, Igor Manasiev
Sep 12, 2022 -

Ken Ganley Westside Imports responded

Hi Deana, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 09, 2022

The $3000 market adjustment cost was inappropriate. The owner had cash flow problems (no cars to sell), so he made his problem the customers problem. He shares losses but doesn't share profits. I wont More

by AZUP22
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Dell'Anno
Sep 09, 2022 -

Ken Ganley Westside Imports responded

With current market conditions, inventory for all auto dealerships is extremely limited. We are doing our best to get more product in so we can offer lower pricing for our customers, but unfortunately demand is high and supply is very low. It has nothing to do with cash flow problems. We are pricing our vehicles based on current market conditions for both new and used vehicles, as is every new car dealership. We are sorry if you felt you paid more for a vehicle than you should have. We do our best to be fair in our pricing to all our customers, and are pricing based on market availability.

Sep 10, 2022 -

AZUP22 responded

The old demand and supply excuse (but profits go up). Many dealerships did not add the market adjustment.

September 09, 2022

great service! everyone was super friendly and easy to talk to. very satisfied with the car and employees More

by EVEYCSTEIGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Ken Ganley Westside Imports responded

We love to hear that our customers have good experiences with us. Thank you for your review. We're happy you had a positive experience and we hope you enjoy your new car!

September 08, 2022

Everything throughout the whole process went great. Sale staff and financing staff were very knowledgeable and helpful. More

by PETER.SCHVARCZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos, Kyle Hogue
Sep 09, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review. We were happy to assist you with your purchase. We hope you enjoy your new vehicle. Please reach out if we can help you in the future.

September 08, 2022

Didn’t expect to buy a car. But I did. They were nice people. Decent deal. More

by TFLANAGAN454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Rivers
Sep 09, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review and we appreciate your business! We are glad you had a positive experience. Please let us know if we can assist you again in the future!

September 08, 2022

So glad we went to this dealership, we were treated excellent by the salesperson. I would definitely buy another car there. More

by NHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Zaiats
Sep 09, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review and kind words. We are so pleased that you had a great experience. We strive to treat all our customers with excellent service. Thank you for your business and please reach out if we can help you again in the future.

September 08, 2022

We’ve leased a total of 6 Outbacks now. The first 4 were good but, the 5th was problems from 4000 miles on the odometer. It was towed to dealer 3 separate times to repair. Sarah had emailed More

by Subaruguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats, Sarah Talbott
Sep 09, 2022 -

Ken Ganley Westside Imports responded

That's a lot of Subarus! Thank you so much for your continued business and we look forward to continuing working with you in the future. Please do not hesitate to reach out to us if you need anything!

...
116
...