
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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My salesperson, Nathan Bauer, was very receptive to my needs. He really worked hard to accomplish what I was after in a FORESTER WILDERNESS. needs. He really worked hard to accomplish what I was after in a FORESTER WILDERNESS. More
Horrible Experience! I had a really awful experience with Ganley Westside Hyundai. I was having mechanical issues with my car which I purchased from Ganley in 2018. Trey I had a really awful experience with Ganley Westside Hyundai. I was having mechanical issues with my car which I purchased from Ganley in 2018. Trey didn't cause the issues I was having and he kind of dragged into the situation, but there were several times he wouldn't follow through on his promises of getting back to me in a timely manner. If something is going to take a week to fix, I'm okay with that as long as you communicate this to me and properly set expectations. I get upset if you say you're going to call me back, but you don't and say an issue will take 2 days to fix, when it took 2-3 weeks to fix. Just really back overall experience with Trey. More
I had a really awful experience with Ganley Westside Hyundai. I was having mechanical issues with my car which I purchased from Ganley in 2018. Scott didn't cause the issues I was having and he kind of Hyundai. I was having mechanical issues with my car which I purchased from Ganley in 2018. Scott didn't cause the issues I was having and he kind of dragged into the situation. I leave this negative for Scott since I think communication needs to improve between the sales and service departments. My car had a warranty, but apparently it showed in the system used by the sales department, but not in the system used by the service department. Scott had me make an appointment to bring my car, but the service department told me my car didn't have a warranty because it didn't show in the system. I still don't know what the disconnect is between the sales and service departments, but something needs to be fixed so it doesn't take 1 1/2 months for a car to get fixed. More
Quick response for online inquiries. The staff was helpful and courteous. The dealership was clean and bright. The staff was helpful and courteous. The dealership was clean and bright. More
Cj Swander was a very wonderful person to work with. I feel as though he was very honest and someone that you can work with rather than the typical "Salesmen". I could not be happier with the service an I feel as though he was very honest and someone that you can work with rather than the typical "Salesmen". I could not be happier with the service and help that I received from him and the rest of the team. I look forward to working with them more in the future. More
Doug Vannatter was wonderful sales person to work with, his patience and professionalism made buying my Tiguan a great experience. All of the other employees involved in the purchasing of the car were cour his patience and professionalism made buying my Tiguan a great experience. All of the other employees involved in the purchasing of the car were courteous and professional. I would recommend this dealership to my friends and family. More
We have purchased or leased 4 vehicles over the last 8 years and have always had good customer service. years and have always had good customer service. More
I am very impressed with the service that I received at the Ken Ganley Westside Imports Subaru dealership. Sales force and customer service was outstanding and surpassed my expectations. the Ken Ganley Westside Imports Subaru dealership. Sales force and customer service was outstanding and surpassed my expectations. More
Overall it was a very pleasant experience. People were very friendly, and helpful. I would recommend them to friends. People were very friendly, and helpful. I would recommend them to friends. More
Nicole was wonderful to work with and kept us updated on the arrival of our new car! the arrival of our new car! More