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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

April 27, 2021

Felt very pressured, full of regrets, more car than I will ever need which I will have forever. I do not recall the finance and name but he seemed irritated that we were not financing More

by JACKSLIND
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Scott Turney
Jun 01, 2021 -

Ken Ganley Westside Imports responded

We are very sorry that you felt pressured to purchase. We work very hard to make sure all of our customers have a positive experience. Please accept our apology if you felt pressured in any way.

April 26, 2021

Very attentive staff and accommodating in all ways. Clean showroom. Easy parking. Service wait area was fully equipped for keeping in touch while waiting via internet. More

by LJONES5858
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

April 25, 2021

Amber Dickens is the best! Answered all my questions and was exceedingly patient and pleasant, even funny! Recommend to all! Especially if you are part of the great mature wave! More

by Srw#$955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch, Michael Vanderhoof, Joshua Vanderhoof
Apr 29, 2021 -

Ken Ganley Westside Imports responded

We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. Thank you for sharing about your experience with Amber! -Ganley Westside Imports

April 25, 2021

Keith Rivers was very thorough when explaining features of our new Subaru and also offered to give me a "refresher" whenever I needed one. Very good customer service. This is our first Subaru and so far, More

by HSRUN12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Klein, Keith Rivers
Apr 29, 2021 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Keith! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ganley Westside Imports

April 24, 2021

Great working with Ben again, he is fantastic. Very low key and informative! I can't say enough about my new Tiguan, I absolutely love it! More

by SJHALE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos
Apr 29, 2021 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Ben and that he was able to get you into your new Tiguan! Please let us know if there is anything else we can assist you with. -Ganley Westside Volkswagen

April 24, 2021

Fast and fair service, friendly and communicative consultant, clean environment. No gimmicks. I had a small issue that was taken care of easily and quickly. More

by MaryAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Ken Ganley Westside Imports responded

MaryAnn, Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ganley Westside Imports

April 23, 2021

We feel like we lucked out purchasing a car from Ganley. Our salesperson, Chris, was helpful, listened to our wants/needs, and didn't pressure us to make any rash decisions. Every part of the process with G More

by LINDSEYMARJORIEANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Keyes, Joshua Vanderhoof
Apr 23, 2021 -

Ken Ganley Westside Imports responded

Lindsey, We are so happy to hear that you received 5 star treatment by Chris! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ganley Westside Imports

April 23, 2021

I cannot say enough great things about my experience at Ganley Westside Imports! I feel as though I received a phenomenal deal on my car, and the assistance I received from the staff was tremendous. I More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Keyes
Apr 23, 2021 -

Ken Ganley Westside Imports responded

Steve, Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience with Trey and our staff. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

April 23, 2021

Greater dealership and Lennox West was great! I lease from them every 3 years. Love my car and all the features that come with it. Got a great price. Very happy. More

by STACIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lennox West, Lennox West
Apr 29, 2021 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to leave this review of Lennox and of Ganley Westside Imports. We appreciate your loyalty and look forward to continuing to provide you with 5 star experiences. -Ganley Westside Subaru

April 23, 2021

Very good experience, no pressure staff was very helpful I wouldn't hesitate buying another car at the dealership I've been telling my friends about them More

by RONCHAHY
Recommend Dealer
Yes
Employees Worked With
Louis Cheers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch, Michael Vanderhoof
Apr 23, 2021 -

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your no pressure car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

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