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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

April 22, 2021

The transaction with Billy was excellent. We test drove 3 vehicles and bought two of them. Everything from the test drives, to the negotiation of the deal, to the financing went very smoothly. Sandi in finan More

by Dan, Columbus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Loesch, Trey Keyes
Apr 29, 2021 -

Ken Ganley Westside Imports responded

Dan, Thank you for making the trip to Ganley Westside Imports for your new vehicles. We appreciate the opportunity to earn your business, and are pleased that your experience with Billy and Sandi was a positive one. Thank you, as well, for taking the time to submit your positive review. -Ganley Westside Imports

April 21, 2021

Very pleased with my visit. Gabby was awesome, friendly and I feel like everything was taken care of. I will continue to come back for services More

by sherrydudley25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby
Apr 22, 2021 -

Ken Ganley Westside Imports responded

Sherry, Thank you for taking the time to review your recent experience with Gabby and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Volkswagen

April 21, 2021

Lamar G. went out of his way to find the right vehicle for me. AND I didn't make it easy for him! Clean inside. Friendly staff. More

by DEBORAH.RAGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Green
Apr 22, 2021 -

Ken Ganley Westside Imports responded

Deborah, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Lamar and that he was able to get you into your new car! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

April 21, 2021

Efficient, accommodating, and our sales representative, Ben Stroh, was informative and without pressure! Our "Ganley Experience" was well worth it!!! OK...OK...Hope this makes the twenty-five requirement More

by FETERLE
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Meek
Apr 22, 2021 -

Ken Ganley Westside Imports responded

Feterle, Thank you for taking the time to write about your experience with Ben! We are so glad to hear that he was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Imports

April 19, 2021

Terrible service. Sales manager (TreyKeyes) was vaping at his desk xxxxxxx around. I couldn’t get a full sentence in without him cutting me off. More

by Dai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Whitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Keyes
Apr 19, 2021 -

Ken Ganley Westside Imports responded

We are so sorry that you did not receive the level of service that is expected from Ganley Westside Imports. We strive to treat all of our guests with the best customer service and in this case, clearly we fell short of that. Please accept our apology. We would love the opportunity to earn your business and give you a better experience if you allow us the opportunity. Feel free to reach out to Brian Hakes, our Operations Director at 440-734-2000 ext. 5430 if you would like to discuss further. Thanks.

April 16, 2021

The service At Ganley is wonderful! The staff is very helpful and friendly. I have never had a bad experience at this dealership. I highly recommend! More

by helenrechin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sampson
Apr 16, 2021 -

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future!

April 16, 2021

We were pleased that there was no pressure to buy right then and there. We were very satisfied with the whole process of leasing our Outback. More

by MCHILKOWSKI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frederick Miller
Apr 16, 2021 -

Ken Ganley Westside Imports responded

We are so pleased that your car buying experience was top notch from start to finish! We hope you enjoy your new car and come back to see us for service.

April 14, 2021

It was a very welcoming atmosphere and all of the associates were friendly and professional. Fred was excellent to work with and went above and beyond to ensure we were satisfied with our purchase. I More

by KDUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Klein, Frederick Miller
Apr 15, 2021 -

Ken Ganley Westside Imports responded

Thank you for taking the time to write about your experience with Fred! We are so glad to hear that he was able to provide you with such great customer service! Enjoy your new vehicle. We hope to see you again!

April 12, 2021

Ganley Hyundai was easy to work with and has put in extra effort to be sure I'm 100% satisfied with my new vehicle. Looking forward to working with them again on a new vehicle in the future. More

by RWILSON8309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Cheers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch
Apr 15, 2021 -

Ken Ganley Westside Imports responded

We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports.

April 11, 2021

I really enjoyed working with Carlo & Hani.They went above & beyond to get the exact vehicle I wanted. I love my new car & am proud to be a new Volkswagen owner. More

by MANDY121673
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlo Matos, Bob Zeleny, Hani Hattab
Apr 15, 2021 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Carlo and Hani! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department.

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