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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,779 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley ...
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,779 reviews

February 07, 2021

I leased a 2021 Hyundai Elantra from Ganley via Diamond Auto Leasing and everything went very smoothly. I’m very happy with my new vehicle More

by JOHNJJJR
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Amolsch
Feb 09, 2021 -

Ken Ganley Westside Imports responded

John, Thank you for taking the time to leave this positive review of your experience! We hope that you enjoy your new elantra! -Ganley Westside Imports

February 07, 2021

The customer service that Janice Huang provide both before and after the purchase was exceptional. She kept us up to date with regards to the delivery of the vehicle and also provided support after pu More

by FREDOSICKA
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein, Janice Huang
Feb 09, 2021 -

Ken Ganley Westside Imports responded

Fred, Thank you for taking the time to write about your experience with Janice! We are so glad to hear that she was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Subaru

February 06, 2021

Amber was wonderful. She never rushed me through out my decision process and was soo patient and knowledgeable. Very friendly and I hope a great deal on my vehicle More

by GAILDRESSLER2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vanderhoof, Terry Maxson
Feb 09, 2021 -

Ken Ganley Westside Imports responded

Gail, Thank you for making the trip to Ganley Westside Imports for your new vehicle. We appreciate the opportunity to earn your business, and are pleased that your experience was a positive one. Thank you, as well, for taking the time to submit your kind review. Enjoy your new car! -Ganley Westside Imports

February 06, 2021

This was by far the best car buying experience I've had This was by far the best car buying experience I've had so far and we did 90% of it via phone as I am an out of town buyer. Billy sent me videos of More

by B Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Turney, Billy Loesch, Terry Maxson
Feb 12, 2021 -

Ken Ganley Westside Imports responded

B, Thank you for purchasing a new van from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Billy was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Imports

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February 06, 2021

Wonderful experience! This was our first time leading a car and Dylan was very helpful in walking us through the process! I would recommend to anyone More

by KATIECONWAY02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats
Aug 27, 2022 -

Ken Ganley Westside Imports responded

Thank you for the positive review! If there is anything else we can help with please let us know!

February 06, 2021

Repeat customer . Thanks . This is silly to make me write a twenty five word essay about my experience. Scott was great please do something about your survey. More

by SOLAMBEU
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Igor Zaiats, Scott Wnek
Aug 28, 2022 -

Ken Ganley Westside Imports responded

Thank you for the review and we are so thankful that you took the time to fill out the review!

February 05, 2021

Ganley Westside Imports (Subaru) is the place to go for your families car needs. The dealership is very clean and strictly follows the pandemic guidelines.They have very competent, friendly, caring, and pa More

by FLORESCC1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Klein, Rachel Shafer
Feb 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new Subaru Outback. We appreciate the opportunity to earn your business, and are pleased that your experience was a positive one. Thank you, as well, for taking the time to submit your kind review about Rachel. Enjoy your new Outback! -Ganley Westside Subaru

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February 05, 2021

Love my new car and love Ganley Westside! Such a great place. Everyone is so nice and helpful. Not a pushy atmosphere. Just truly want to help people find the vehicle that is best for them. Kudos to G More

by BRIAN.H0
Recommend Dealer
Yes
Employees Worked With
Grant Butler
Feb 05, 2021 -

Ken Ganley Westside Imports responded

Brian, Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you, and look forward to seeing you again during a future visit. -Ganley Westside Imports

February 05, 2021

We came specifically to Ganley Westside so we could participate in the Costco Car Buying Program. Our salesperson Doug was very professional and wonderful to work with. We never felt pressured. We More

by PAULARUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Boulanger, The Finance manager we worked with was also excellent. Can't remember his name., Kevin Amolsch, Joshua Vanderhoof
Feb 05, 2021 -

Ken Ganley Westside Imports responded

Paul, Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

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February 05, 2021

Purchased my second CPO VW Passat from Ganley Westside Imports. Both sales experiences were excellent. My salesperson for both purchases was Kyrstin. Very professional with both purchases and her sales ma More

by RICHARDFORGACH
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrstin Sparenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Turney, Trey Keyes
Feb 05, 2021 -

Ken Ganley Westside Imports responded

Richard, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Kyrstin and that she was able to get you into your new ! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

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