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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,777 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,777 reviews

December 16, 2024

I screwed up and negotiated monthly price without knowing my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price anot More

by BHARRISO
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Michael Imbrogno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Cutler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Ken Ganley Westside Imports responded

It is not our practice to deceive our customers. We worked in good faith to get you the best deal possible. Our prices were based on a credit score which unfortunately was higher than you actually had. We had to adjust based on the APR rate that the banks offer for that score. We still tried to do everything we could to get you a great deal. We're sorry if you feel you did not. We are happy to speak to you further about it. Please give us a call at 440-734-2000 and we can discuss. Thank you.

December 15, 2024

Cyrus treated me and everyone before and after me with the utmost professionalism and respect! Customer service is not an easy job and he does it flawlessly! Give that man a raise! Recall work on my vehic More

by marydautas
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Efficient, clean, and quick turnaround. It's easy to drop off my car and have it serviced. There is a good place to drink and wait while the car is being serviced. More

by neilnf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

We enjoyed the entire experience. Not pressured in any way just good service to make sure we ended up with what was right for us. Gannon was outstanding in all aspects including court More

by RDMPAR86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gannon Ksenich
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Best experience so far since I bought my car. Front desk is more knowledgeable and organized; easy process for drop off and check out. Still it doesn't compare to other dealerships like Mercedes, More

by KEESTRELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Pleased,and Satisfied. Service was good, Salesman was helpful. Would recommend to Friends and Family More

by BJK068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Olesen
December 13, 2024

Excellent work, updated as needed and completed work timely. Comfortable and clean waiting area. Very pleasant staff members. More

by CELESTE.CORNELIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Great experience with the purchase of my car and with the service department. Very fast and efficient. More

by GRG_KRNBONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schreiber
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

The people were nice and the atmosphere was welcoming. I felt like the mechanics knew what they were talkinf about and I was even given some discounts I wasn't expecting. The waiting area is a good size w More

by MColby93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Great service at every visit - tech staff are outstanding, especially Maron and amanda - they are always very helpful. More

by Subaru Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maron Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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