
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,777 reviews
I screwed up and negotiated monthly price without knowing my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price anot my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price another $300 to make it work. So in actuality i paid $650 more than i thought. I didn't realize it for a few days when i was looking at the paperwork at home. Too late for me. I have to chalk it up to experience but man what a slimy move. Never negotiate monthly payment. More
Cyrus treated me and everyone before and after me with the utmost professionalism and respect! Customer service is not an easy job and he does it flawlessly! Give that man a raise! Recall work on my vehic the utmost professionalism and respect! Customer service is not an easy job and he does it flawlessly! Give that man a raise! Recall work on my vehicle was done promptly and without issue! More
Efficient, clean, and quick turnaround. It's easy to drop off my car and have it serviced. There is a good place to drink and wait while the car is being serviced. It's easy to drop off my car and have it serviced. There is a good place to drink and wait while the car is being serviced. More
We enjoyed the entire experience. Not pressured in any way just good service to make sure we ended up with what was right for us. Gannon was outstanding in all aspects including court Not pressured in any way just good service to make sure we ended up with what was right for us. Gannon was outstanding in all aspects including courtesy and professionalism. More
Best experience so far since I bought my car. Front desk is more knowledgeable and organized; easy process for drop off and check out. Still it doesn't compare to other dealerships like Mercedes, Front desk is more knowledgeable and organized; easy process for drop off and check out. Still it doesn't compare to other dealerships like Mercedes, but appreciate the improvemenr More
Pleased,and Satisfied. Service was good, Salesman was helpful. Would recommend to Friends and Family Service was good, Salesman was helpful. Would recommend to Friends and Family More
Excellent work, updated as needed and completed work timely. Comfortable and clean waiting area. Very pleasant staff members. timely. Comfortable and clean waiting area. Very pleasant staff members. More
Great experience with the purchase of my car and with the service department. Very fast and efficient. service department. Very fast and efficient. More
The people were nice and the atmosphere was welcoming. I felt like the mechanics knew what they were talkinf about and I was even given some discounts I wasn't expecting. The waiting area is a good size w I felt like the mechanics knew what they were talkinf about and I was even given some discounts I wasn't expecting. The waiting area is a good size with different sitting options including a high table with chargers and wall Jack's for working while you wait. More
Great service at every visit - tech staff are outstanding, especially Maron and amanda - they are always very helpful. outstanding, especially Maron and amanda - they are always very helpful. More