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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

May 14, 2018

Very easy Great service, was able to turn my car in with no issues and drive off the lot with a new one a couple hours later. My rep Keith was the man and made More

by SubaruDriver2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Zeleny, Keith Rivers
May 14, 2018 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports during your search for a another Subaru. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again in the future. Enjoy your new Subaru! Ganley Westside Imports

May 11, 2018

Great Hyundai service I've always had the best of service when bring my car to the Hyundai store! Keith is a asset to your organization. Great job Keith! More

by wow,tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
May 14, 2018 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports with the service needs of your Hyundai. We appreciate the opportunity to work with you, and are pleased that your experiences with Keith have been positive. Thank you, as well, for your nice review. We look forward to seeing you again during a future visit. Ganley Westside Imports

May 07, 2018

Great experience for 1st time leasers Salesman Nile and manager very knowledgeable and helpful. No pressure at any time. We were very happy with trade in value for old car. Finance departm More

by No smart phone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vanderhoof, Nile Vincz
May 07, 2018 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports during your search for a new car. We appreciate the opportunity to assist you with you first lease, and are pleased that your experience was a positive one. Thank you, as well, for your kind review. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

May 05, 2018

Good People, Good Experience! Deshawn, Steve and Michael were all great. Friendly staff. I highly recommend working with them. Nice selection of certified cars at competitive p More

by Frisée
Recommend Dealer
Yes
Employees Worked With
Steve Warshawsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deshawn Davis
May 07, 2018 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to purchase your Certified Pre-Owned Vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to earn your business. Thank you, as well, for your nice review. We look forward to working with you again in the future. Enjoy your new car! Ganley Westside Imports

May 03, 2018

Quick, Painless and Fair They knew what my budget was and accommodated me with a vehicle that was an upgrade from my last purchase. I have worked with Erin before and she wa More

by MICK01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Coulter
May 03, 2018 -

Ken Ganley Westside Imports responded

Thank you for returning to Ganley Westside Imports for another Volkswagen! We appreciate your loyalty to VW, as well as the dealership, and are pleased that your purchase experience with Erin was a positive one. Thank you, as well, for your kind review. We look forward to seeing you again during a future visit. Enjoy your new Volkswagen! Ganley Westside Imports

May 02, 2018

Express Service My vehicle was due for its 12,000 mi service but I didn’t have an appointment scheduled so I stopped into the express service. I asked for the “Ganl More

by Gonzalj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 03, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's 12,000 Mile Service. We appreciate the opportunity to assist you, as well as your nice review, and look forward to working with you again. Ganley Westside Imports

April 27, 2018

STAY AWAY FROM THIS DEALER I am very, very disappointed about their service. First time it was couple years ago, they wanted to charge me for the leaking valve gasket over More

by marci
Recommend Dealer
No
Employees Worked With
Paul Mauer
May 14, 2018 -

Ken Ganley Westside Imports responded

Thank you for taking the time to review your visit to Ganley Westside Imports. We appreciate your feedback, and strive to provide a "5 Star Experience" for every guest. We are disappointed that you do not feel that your experience met this standard. With regards to your specific visit, our Service Manager demonstrated that the equipment used to change a tire cannot (under any circumstance) damage a wheel. As a result, we are 100% confident that your wheel damage was NOT caused by our technician. In addition, as a gesture of goodwill, we offered to have your wheel repaired at no cost to you; an offer that you declined. Again, we appreciate the opportunity to work with you, and would welcome the opportunity to assist you again. Please do not hesitate to contact me directly at the email address/phone number below should you wish to discuss your experience in greater detail. Regards, Andy Carl Internet Sales Director Ganley Westside Imports (440) 734-2000 x5016 andy.c@ganleywestside.com

April 23, 2018

Great! Our salesperson, Jon, and everyone else went out of their way to be helpful and answer all of our questions. Jon also helped us think through out dec More

by revandrea
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Carl, Sarah Klein, Jon Zapisek
Apr 24, 2018 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to purchase your new Subaru. We appreciate the opportunity to earn your business, as well as your kind review, and look forward to working with you again during a future visit. Please do not hesitate to contact us with any questions or concerns & enjoy your new car! Ganley Westside Imports

April 18, 2018

Best car buying experience in my 60 + years on the planet! If you need a car, see Joe Parola! For over a year, I had been trying to buy a car for myself, with no luck. Mostly because if you have no car, you More

by Lady out on the town now, 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaizer, Trey Keyes, Joe Parola
Apr 20, 2018 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to purchase your new car. We appreciate the opportunity to work with you, and are glad that Joe was able to facilitate you getting to the dealership and then home again in a new vehicle! Thank you, as well, for your kind review. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

April 15, 2018

No problems Service was completed as agreed upon and the total was a little less than the estimate. Car was washed and ready to go when promised. More

by It’s me
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Korfhage
Apr 16, 2018 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your nice review, and look forward to serving you again during your next visit. Ganley Westside Imports

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