
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Very easy Great service, was able to turn my car in with no issues and drive off the lot with a new one a couple hours later. My rep Keith was the man and made Great service, was able to turn my car in with no issues and drive off the lot with a new one a couple hours later. My rep Keith was the man and made the process as easy as could be. More
Great Hyundai service I've always had the best of service when bring my car to the Hyundai store! Keith is a asset to your organization. Great job Keith! I've always had the best of service when bring my car to the Hyundai store! Keith is a asset to your organization. Great job Keith! More
Great experience for 1st time leasers Salesman Nile and manager very knowledgeable and helpful. No pressure at any time. We were very happy with trade in value for old car. Finance departm Salesman Nile and manager very knowledgeable and helpful. No pressure at any time. We were very happy with trade in value for old car. Finance department made the experience as painless as possible. Before we left with the car, Nile reviewed every item on his checklist to make sure we were comfortable. More
Good People, Good Experience! Deshawn, Steve and Michael were all great. Friendly staff. I highly recommend working with them. Nice selection of certified cars at competitive p Deshawn, Steve and Michael were all great. Friendly staff. I highly recommend working with them. Nice selection of certified cars at competitive prices. Buying certified and getting the two year warranty made me feel much more comfortable with my purchase. More

Quick, Painless and Fair They knew what my budget was and accommodated me with a vehicle that was an upgrade from my last purchase. I have worked with Erin before and she wa They knew what my budget was and accommodated me with a vehicle that was an upgrade from my last purchase. I have worked with Erin before and she was a huge help in making this purchase painless. More
Express Service My vehicle was due for its 12,000 mi service but I didn’t have an appointment scheduled so I stopped into the express service. I asked for the “Ganl My vehicle was due for its 12,000 mi service but I didn’t have an appointment scheduled so I stopped into the express service. I asked for the “Ganley recommended best” service, waited for about an hour and Chris from service had me out of there in no time. I definitely recommend this dealership to everyone! More
STAY AWAY FROM THIS DEALER I am very, very disappointed about their service. First time it was couple years ago, they wanted to charge me for the leaking valve gasket over I am very, very disappointed about their service. First time it was couple years ago, they wanted to charge me for the leaking valve gasket over $2500 and other things they made up. We fixed the valve gasket to the other shop and we paid $200 and no other problems. Today , 4/26/2018 I was again there with my new car Hyundai VELOSTER to change the tire, it had a small bubble . I don't know what the mechanic did , when he brought outside the car , and I checked to see if they did a good job I founded , the rim was damaged . I tried to speak with the manager because it's a new car I wanted a new rim, but they said no, we are going to fix it. I don't wanted to be fixed , I wanted a new rim because is it an expensive car. They tried to convinced me , the rim it wasn't damaged in their shop . I showed to them the old tire, because it was damaged that too , it was fresh, no dirty, they could have see it, but of course they tried to "cover " that guy who changed the tire. I said, bring that guy here to tell the truth, but they don't wanted to do that. I said, that guy must pay for my rim , and next time he's going to do a very good job , working very carefully. It was happened with my car, next time is going to happened with another car, and we must pay for their service a lot of money. So stay far from this dealer. I will never go back there. More
Great! Our salesperson, Jon, and everyone else went out of their way to be helpful and answer all of our questions. Jon also helped us think through out dec Our salesperson, Jon, and everyone else went out of their way to be helpful and answer all of our questions. Jon also helped us think through out decision. We had a very pleasant experience. More
Best car buying experience in my 60 + years on the planet! If you need a car, see Joe Parola! For over a year, I had been trying to buy a car for myself, with no luck. Mostly because if you have no car, you If you need a car, see Joe Parola! For over a year, I had been trying to buy a car for myself, with no luck. Mostly because if you have no car, you can't get anywhere to buy one. By the time people can take you where you want to go, the car you want is sold! I saw a car on line on Sunday at Ganley westside imports, and left my information, Joe called and I asked him information about the car, etc. I said I would try and get there to see it in person, but I had to find someone to take me. He said He would come and pick me up. At first I said no, but I told him to call me when He got in on Monday. He called and when I told him I couldn't get out there, he asked me: "Can I swing the car by you?" I said yes. I also needed to show my mechanic. That happened, and we had to drive to him. I bought the car and had it in my driveway Monday night. The dealership is very nice. Anyone who buys a car for the first time with Joe, would think this is how it is done, and have a wonderful experience. (even if you've bought cars before, Go see Joe.) Nice guy, friendly and not pushy. minimal time in the "office". He pretty much did everything I reasonably asked, and even went above what I expected! I love my car! Thanks Ganley Westside imports! More
No problems Service was completed as agreed upon and the total was a little less than the estimate. Car was washed and ready to go when promised. Service was completed as agreed upon and the total was a little less than the estimate. Car was washed and ready to go when promised. More