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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

September 24, 2017

My car purchase Sean was a very nice and professional young man, he answered all my questions in a timely and clear manner. I am a return customer and will be back More

by robertskufca9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Hughes
Sep 26, 2017 -

Ken Ganley Westside Imports responded

Robert, Thank you for choosing Ganley Westside Imports as the location to purchase your new car. We appreciate the opportunity to work with you, as well as your nice review, and look forward to seeing you again. Enjoy your new Hyundai Elantra GT! Ganley Westside Imports

September 22, 2017

experience we were meet professionally and courteously and all our needs and wants were meet by your whole staff.The car was what we wanted and was delivered in More

by bob006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Vanderhoof, Justin Hein, Brandon Williams
Sep 22, 2017 -

Ken Ganley Westside Imports responded

Bob, Thank you for choosing Ganley Westside Imports as the location to purchase your new car. We understand that you have a choice when it comes to dealerships and appreciate the opportunity to work with you. Thank you, as well, for your positive review. We look forward to seeing you again during a future visit. Ganley Westside Imports

September 21, 2017

Sonata The staff was very courteous and worked with me to get my deal done, they were efficient and got me in and out in a timely manner. More

by nhuckleberry92
Recommend Dealer
Yes
Employees Worked With
Sep 21, 2017 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside Imports during your search for a new car. We appreciate the opportunity to earn your business, as well as your nice review, and look forward to working with you again in the future. Enjoy your new Sonata! Ganley Westside Imports

September 14, 2017

Santa fe Mike and Brandon were very helpful and pleasant to work with. my wife and I will definitely recommend friends and family to them in the future. More

by dlouhy.1305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vanderhoof, Brandon Williams
Sep 14, 2017 -

Ken Ganley Westside Imports responded

Thank you for coming to Ganley Westside imports during your search for a new vehicle. We understand that you have a choice when it comes to dealerships and appreciate the opportunity to earn your business. Thank you, as well, for your nice review. We look forward to working with you again during a future visit. Enjoy your new Santa Fe! Ganley Westside Imports

September 12, 2017

New survey Everything was great however a little issue with my rebate and the office staff was rude and not helpful when I called. The salesperson took care of More

by jenniferl3443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
Sep 12, 2017 -

Ken Ganley Westside Imports responded

Jennifer, Thank you for purchasing your new vehicle from Ganley Westside Imports. We strive to provide 5 Star service 100% of the time and apologize that your interaction with our office staff did not meet this standard. We are happy that Brandon was able to intervene on your behalf and will use your feedback to improve the future sales and after sales experiences of our guests. Thanks again & please do not hesitate to contact us with any other questions or concerns. Ganley Westside Imports

September 12, 2017

Mixed Review My telephone communication with Janice was not helpful. I was able to work with Keith Rivers who helped me with my prior lease. Keith was attentive an More

by samsonsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Rivers, Janice Huang
Sep 12, 2017 -

Ken Ganley Westside Imports responded

Thank you for taking the time to submit a review of your recent experience with Ganley Westside Imports. We welcome the opportunity to work with you again, and are glad that Keith was able to make the buying experience a simple and easy one for you. Negotiating a large purchase over the phone, while convenient and comfortable for customers, often leads to misunderstandings which cause complications for both the customer and the dealership. It is for this reason that we recommend that our Sales Reps refrain from negotiation over the phone unless absolutely necessary. That being said, we appreciate your loyalty to Ganley Westside Imports and look forward to working with you again. Enjoy your new car! Ganley Westsiode Imports

September 12, 2017

Great experience My experience of Ganley was great Janice help me in every aspect, she was professional, friendly invade the sales process go the way I expected. More

by jkyarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Huang
Sep 12, 2017 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to purchase your new car. We appreciate the opportunity to earn your business, as well as your kind review, and look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

September 12, 2017

Outstanding customer service Thank you to mike for always being at the other end of the phone when I needed answers. Wouldn't have purchased without your patience. Will tell frien More

by miskity36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vanderhoof, Brandon Williams
Sep 14, 2017 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new car. We appreciate the opportunity to work with you, as well as your kind review, and look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

September 08, 2017

New car Dealer was very professional and was good to work with. I would recommend Nick and the rest of the team to anyone looking for a new Hyundai. More

by wjott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Misch
Sep 09, 2017 -

Ken Ganley Westside Imports responded

Thank you for stopping into Ganley Westside Imports during your search for a new Hyundai. We appreciate the opportunity to work with you, and are glad that your experience with Nick and the team was a positive one. Thank you, as well, for your positive review. We look forward to seeing you again during a future visit. Enjoy your new Hyundai! Ganley Westside Imports

September 07, 2017

Happy Customer Allie was friendly, helpful and well informed about the products. She helped me find the right car for me after listening to some of the issues I had More

by buu.jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie
Sep 07, 2017 -

Ken Ganley Westside Imports responded

Jessica, Thank you for coming to Ganley Westside Imports during your search for a new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for your nice review. We are glad that your experience at Ganley Westside was a positive one and look forward to seeing you again during a future visit, Enjoy your new car! Ganley Westside Imports

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