
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,776 reviews
Tom's sonata Justin was a pleasure to work with. He understood what our purpose for the car was and why I didn't need a lot of bells and whistles. Justin was a pleasure to work with. He understood what our purpose for the car was and why I didn't need a lot of bells and whistles. More
Clint's Santa Fe Excellent dealership with timely answers and great service. I will probably recommend this dealer to anyone else I know. This is my fourth Hyundai p Excellent dealership with timely answers and great service. I will probably recommend this dealer to anyone else I know. This is my fourth Hyundai product and have been pleased with all of them. More
Couldn't be better It was great. I came in for an oil change. I was there 1 hour, had a donut, and everything was done and checked over. From driving into the gara It was great. I came in for an oil change. I was there 1 hour, had a donut, and everything was done and checked over. From driving into the garage, the girl who first waited on me was excellent, asked me if I needed anything besides the oil change, and I told her the front door squeaked, and that I thought the tires might need air, and when I got my nice, clean car back (it had been washed) everything I asked was done! Great greeting, car maintenance and washing. The employee who greeted me was a woman, but I don't know her name. More
Excellent! We were greeted promptly by Justin Hein in the parking lot as we walked to the building. We got right down to work with test driving, going over needs We were greeted promptly by Justin Hein in the parking lot as we walked to the building. We got right down to work with test driving, going over needs/wants, and filling out preliminary paperwork. When we returned from test driving 2 cars, Mike Vanderhoof introduced himself as the manager and went to work on the numbers. For anyone purchasing or leasing a car, this is the worst part. Typically one has to haggle and go back and forth to get the price you require. Mike made the numbers work in our favor. We told him our budget and he presented us with exactly that! Despite some poor and outdated reviews, we couldn't have dreamed up a better car buying experience! Thank you to everyone at Ganley Westside Hyundai! More
Oil change Sara was great. Really helpful and very courteous. Got me in and out quickly. I had also requested some new summer tires be put on the vehicle, and th Sara was great. Really helpful and very courteous. Got me in and out quickly. I had also requested some new summer tires be put on the vehicle, and thankfully the service tech noticed that one of the tires they shipped was the wrong size before he unmounted my current tires. Saved me a lot of time. Thanks! More
Average at best My experience was average until I tool possession of my Fleet vehicle. The following day I made a request for additional information. The response I r My experience was average until I tool possession of my Fleet vehicle. The following day I made a request for additional information. The response I received via e-mail was "I am busy and I don't have time". I will be sure to find a less busy dealership for my next car. More
A trusting experience Sales person had good knowledge of cars that made our selection the easiest that I've ever had. He asked good questions of us so that he could make su Sales person had good knowledge of cars that made our selection the easiest that I've ever had. He asked good questions of us so that he could make sure that choices were what we wanted and needed. Very happy with the Subaru Forester that fits both my husband and me though we are of different sizes. Great safety packages available! My insurance company liked that too. More
service of forester they have always been very courteous and kept me informed as to how things were running time wise.The waiting area is clean and comfortable. they have always been very courteous and kept me informed as to how things were running time wise.The waiting area is clean and comfortable. More
Halle Awesome experience! Very happy with the customer service. Mike and Erin did a great job. They made the process very easy and they helped us along ever Awesome experience! Very happy with the customer service. Mike and Erin did a great job. They made the process very easy and they helped us along every step of the way. More
Liars, Fraud!!! Was promised in writing 100.00 gift card for my purchase have spent the last 7 weeks chasing them and leaving messages as no one would return my call, Was promised in writing 100.00 gift card for my purchase have spent the last 7 weeks chasing them and leaving messages as no one would return my call, finally I emailed them got 2 voicemails assuring me card was on its way surprise surprise another lie!!!! never recieved. This dealership sucks, they screwed up my paper work I had to go back on my only day off had a 12:00 appointment on Sunday sat there 30 minutes as the finance guy did not figure my time was important so he could leave me sitting there for 30 minutes. I would reccomend no one go there and if you do don't believe the lies they tell you about giving you a gift card because after they get your money you never get the card. More