Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,010 Reviews of Ken Ganley Westside Imports - Service Center
The service was in neat and on time. Team is friendly. All my questions answered. Team is friendly. All my questions answered. More
Was a quick and easy process. Came in, service was done quickly and I was out of the service center in about an hour. Came in, service was done quickly and I was out of the service center in about an hour. More
Fast,friendly service and the work was done on time as scheduled. Easy pickup process and good information about the work explained by the customer service rep. scheduled. Easy pickup process and good information about the work explained by the customer service rep. More
Amanda made coordinating an after hours pickup easy. Nothing else to say, word minimum is annoying and almost makes me not want to complete the review. Nothing else to say, word minimum is annoying and almost makes me not want to complete the review. More
I receive excellent service every time I have service performed on my car. The people are always friendly and very helpful. The waiting area is always in good condition and I can have my dog with me whil performed on my car. The people are always friendly and very helpful. The waiting area is always in good condition and I can have my dog with me while I wait. More
Friendly & helpful service went above and beyond to help solve a mystery issue and correct problem. Chris S. worked with manufacturer to obtain assistance from them past warranty. Diagnosing hidden cause solve a mystery issue and correct problem. Chris S. worked with manufacturer to obtain assistance from them past warranty. Diagnosing hidden cause of the problem took Chris a lot of time, research and negotiation with manufacturer to cure. Very much appreciated, could not have asked for better service at any level. I highly recommend this service facility because they care. More
Long time customer to Ganley Westside. Aunnna is one of the best service representatives. Recently had both my wife’s’ and my car serviced the same week. She helped to navigate the service Aunnna is one of the best service representatives. Recently had both my wife’s’ and my car serviced the same week. She helped to navigate the service options and kept me informed along the way. Excellent excellent service from her and the techs! More
Helpful, fully explained things that were needed to be done to the car and why. done to the car and why. More
Several oil changes resulted in unexpected problems with the cruise control, blindspot or backup warning. The configuration of these features some how change during service. The last oil change did not resu the cruise control, blindspot or backup warning. The configuration of these features some how change during service. The last oil change did not result in a full read on the district. I reported this to service personnel. More
Service department may need to hire more help. Not sure why I was waiting so long just for air in my tires and a new valve. Not sure why I was waiting so long just for air in my tires and a new valve. More