Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,009 Reviews of Ken Ganley Westside Imports - Service Center
Still a Great Staff Nothing more to say ,but great staff! They are willing to help me when I ask, and they have made me a customer for life! :) Nothing more to say ,but great staff! They are willing to help me when I ask, and they have made me a customer for life! :) More
Affordable routine service was completed in a timely manner Got good service in a timely manner which are the most important factors. Would have appreciated knowing that they had expected me to make an appoint Got good service in a timely manner which are the most important factors. Would have appreciated knowing that they had expected me to make an appointment, since the last few times I have come an appointment was not possible and "drop-in" service was the only way to go. The waiting room is clean and the chairs are comfortable, but would be more pleasant if either the TV or the Streaming Music were quieter since I had to listen to both. More
Excellent service Friendly employees who kept me aware of what was being done on my car and what the cost would be. Arrived without having an appointment and the servi Friendly employees who kept me aware of what was being done on my car and what the cost would be. Arrived without having an appointment and the service department was still able to take me. More
Tire pressure dome light Had problem with tire pressure light. Was resolved. Apparently I didn’t drive fast enough after adding air to tires to turn off warning light. Also do Had problem with tire pressure light. Was resolved. Apparently I didn’t drive fast enough after adding air to tires to turn off warning light. Also dome light broken. Brandon was.very helpful and ordered part for repair. I need to make appointment to have installed. Very good experience. Tom Mathews my salesman was very helpful as well More
Great experience at Ganley Well taken care of and my car is in great shape. I appreciate how well they communicate throughout my time there and look forward to when I go back. Well taken care of and my car is in great shape. I appreciate how well they communicate throughout my time there and look forward to when I go back. More
Great Experience with Matt Matt was a pleasure to work with, got everything done on a timely basis and contacted me as soon as possible to let me know my car was available. Matt was a pleasure to work with, got everything done on a timely basis and contacted me as soon as possible to let me know my car was available. More
Well done. I was in and out within an hour. The staff is very professional, courteous and knowledgeable. The waiting area is very pleasant. The entire experie I was in and out within an hour. The staff is very professional, courteous and knowledgeable. The waiting area is very pleasant. The entire experience was excellent. More
Regular oil change I appreciated the timely oil change etc., the explanation of the service, and questions being answered. The recall on my Imprez was explained and how I appreciated the timely oil change etc., the explanation of the service, and questions being answered. The recall on my Imprez was explained and how to arrange the repair. More
very good service Ray inspected my car very carefully and listened to me about the problem I had noted patiently, then diagnosed in front of me and gave estimate cost e Ray inspected my car very carefully and listened to me about the problem I had noted patiently, then diagnosed in front of me and gave estimate cost exactly . No more additional work and cost were requested . More
Easy & Successful Called in the morning for a routine service appointment. Arrived 1 1/2 hours later. No unforeseen issues with the inspection. Left 55 minutes after ar Called in the morning for a routine service appointment. Arrived 1 1/2 hours later. No unforeseen issues with the inspection. Left 55 minutes after arrival with service completed. Representative greeted me, kept me informed & walked me to my car. I couldn’t have asked for more More