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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,009 Reviews

1,009 Reviews of Ken Ganley Westside Imports - Service Center

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December 09, 2019

Still a Great Staff Nothing more to say ,but great staff! They are willing to help me when I ask, and they have made me a customer for life! :) More

by TOLBERTBET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wendling, Brooke Tobicash
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

December 08, 2019

Affordable routine service was completed in a timely manner Got good service in a timely manner which are the most important factors. Would have appreciated knowing that they had expected me to make an appoint More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure
Dec 09, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We are sorry that our mailer and Emails did not reach you on our policy change on appointment. Also, thank you for the recommendation on the waiting area noise we will look into making sure the volume doesn't overlap. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 08, 2019

Excellent service Friendly employees who kept me aware of what was being done on my car and what the cost would be. Arrived without having an appointment and the servi More

by IKindrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Tobicash
Dec 09, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 07, 2019

Tire pressure dome light Had problem with tire pressure light. Was resolved. Apparently I didn’t drive fast enough after adding air to tires to turn off warning light. Also do More

by WRUSNAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Baker
Dec 09, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 06, 2019

Great experience at Ganley Well taken care of and my car is in great shape. I appreciate how well they communicate throughout my time there and look forward to when I go back. More

by JER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 06, 2019

Great Experience with Matt Matt was a pleasure to work with, got everything done on a timely basis and contacted me as soon as possible to let me know my car was available. More

by REYS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
Dec 06, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 06, 2019

Well done. I was in and out within an hour. The staff is very professional, courteous and knowledgeable. The waiting area is very pleasant. The entire experie More

by Jean300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
Dec 09, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 06, 2019

Regular oil change I appreciated the timely oil change etc., the explanation of the service, and questions being answered. The recall on my Imprez was explained and how More

by LANDE97930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmine Irizarry
Dec 09, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 06, 2019

very good service Ray inspected my car very carefully and listened to me about the problem I had noted patiently, then diagnosed in front of me and gave estimate cost e More

by JFCHEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Welsh, Jim Welsh
Dec 09, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 04, 2019

Easy & Successful Called in the morning for a routine service appointment. Arrived 1 1/2 hours later. No unforeseen issues with the inspection. Left 55 minutes after ar More

by MRMJLAROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t remember names
Dec 06, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

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