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Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,009 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,009 Reviews of Ken Ganley Westside Imports - Service Center
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November 19, 2019
Great experience Thank you for an overall positive experience. Great facilities filled with great people who are willing to help. I can trust that my needs will always Thank you for an overall positive experience. Great facilities filled with great people who are willing to help. I can trust that my needs will always be taken care of and I leave happy. They are always accommodating. More
by RRPIRATE
Verified CustomerEmployees Worked With
Other Employees :
All service personnel who handled the paperwork and overall question. The whole experience was positive. Thank you, Andy Carl, Paul Mauer, Keith Wendling, Jim Welsh , Brooke Tobicash
November 18, 2019
Recall on Crosstrek Excellent service, people were polite and very efficient at their jobs. In and out within an hour, plus a free car wash. Thanks Ganley, keep up the go Excellent service, people were polite and very efficient at their jobs. In and out within an hour, plus a free car wash. Thanks Ganley, keep up the good work. More
by K9vet
November 16, 2019
Excellent service very good Very good experience. Professional, courteous and knowledgeable. Repair was completed in time stated and done correctly. Will recommend the service de Very good experience. Professional, courteous and knowledgeable. Repair was completed in time stated and done correctly. Will recommend the service department to friends thank you More
by BARBS3399
November 16, 2019
Fantastic service They made it easy to pick up a loaner and leave my car. They notified me when done as promised. I picked my car up and left the loaner quickly. B They made it easy to pick up a loaner and leave my car. They notified me when done as promised. I picked my car up and left the loaner quickly. Best exchange ever and by happy folks. Thank you all so very much! More
by HOLLYDEARTH
Employees Worked With
Ray Korfhage
November 15, 2019
Review We live in PA and had car problem and they treated me like a long time customer. Friendly, considerate. If I lived in the area they would be my dea We live in PA and had car problem and they treated me like a long time customer. Friendly, considerate. If I lived in the area they would be my dealership. More
by DEANGSTADT5
Employees Worked With
Sorry - I do not rember
November 15, 2019
Quick and easy to do in a busy day. Subaru express service makes servicing your car an easy thing to do. Sometimes I forget to think ahead and make an appointment. The waiting area is w Subaru express service makes servicing your car an easy thing to do. Sometimes I forget to think ahead and make an appointment. The waiting area is well equipped to make the wait pleasurable. More
by MEISSFAM117
Employees Worked With
Diego Dennison, Scott Wnek
November 15, 2019
Sevice Advisory Appointment Nice job all around. Very comfortable waiting area and friendly staff. Dealership does a good job in all areas of sales, service, and follow up. Be Nice job all around. Very comfortable waiting area and friendly staff. Dealership does a good job in all areas of sales, service, and follow up. Ben Stroh always greets me when I'm in for service. More
by TMISENCIK
Employees Worked With
November 15, 2019
regular service check up the waiting area could be updated a little. Outlets by more of the chairs would be nice rather than having to sit by the computer, which couldn't con the waiting area could be updated a little. Outlets by more of the chairs would be nice rather than having to sit by the computer, which couldn't connect to the internet without a password so it wasn't useful anyway. More
by RJCASTENIR
Employees Worked With
Chris in service department
November 14, 2019
Great Team at Ganley Everyone is professional and polite. Best dealer and service I have had experience with. I highly recommend this business for all your automotive pur Everyone is professional and polite. Best dealer and service I have had experience with. I highly recommend this business for all your automotive purchases and service. More
by HILTABIDELB
November 14, 2019
Big recall repair done expertly Ganley completed the Turbocharger oil tube recall repair which required the engine and transmission to be dropped. It was a big job and took almost a Ganley completed the Turbocharger oil tube recall repair which required the engine and transmission to be dropped. It was a big job and took almost a full day. I was given a car to drive so there was no inconvenience. The work was done and the car returned to me clean. More
by DaveS
Employees Worked With
Nicole Dell'Anno
