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Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,010 Reviews of Ken Ganley Westside Imports - Service Center
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March 13, 2019
Service Excellent service, friendly and knowledgeable staff. Work was done well and quickly. And I got to tour the showroom and see the new cars! And of co Excellent service, friendly and knowledgeable staff. Work was done well and quickly. And I got to tour the showroom and see the new cars! And of course, enjoy a cup of coffee while waiting,. More
by Hyundai
March 11, 2019
Great service - even for a recall Had 2 minor software updates (radio and low fuel distance calculation issue) - but still great care and service - shuttle service back to the office - Had 2 minor software updates (radio and low fuel distance calculation issue) - but still great care and service - shuttle service back to the office - no charge! More
by Mark
Employees Worked With
Jim Welsh
March 07, 2019
Great service. Excellant job. Done well and quickly. Service Manager was friendly and most helpful. As usual, I also enjoyed the free coffee and donuts! Thanks. Excellant job. Done well and quickly. Service Manager was friendly and most helpful. As usual, I also enjoyed the free coffee and donuts! Thanks. Will continue to use Hyundai Service. More
by menglis2
Employees Worked With
Keith Wendling
March 06, 2019
Recall service I can never ask for better service. They listen to what you have to say.. After my car was serviced they asked if I was happy and if there was anyth I can never ask for better service. They listen to what you have to say.. After my car was serviced they asked if I was happy and if there was anything else that they could do for me. Staff is always most pleasant. More
by Route #66
Employees Worked With
Chris, Will Gearhart
March 01, 2019
Wonderful customer service I had purchased my tires at Ganley Westside Imports for piece of mind, and one place for service and support. Recently, I ended up with a nail in one I had purchased my tires at Ganley Westside Imports for piece of mind, and one place for service and support. Recently, I ended up with a nail in one of the tires, and took it back to Ganley for road hazard repair, and had hoped that all I would need is a simple plug, but also wanted to have the inspection done there since if it needed more, they would be fair, and at least I would get the remaining coverage on the tire. Luckily, it did only require a plug, and they took care of it, and just gave me the service report for my records. Come to find out when I reviewed the report, not only did they repair the puncture, but the dismounted and inspected the tire, remounted, refilled with Nitrogen as originally installed, and rebalanced. Above and beyond, and greatly appreciated! More
by JSchaeffer
Employees Worked With
Gregory Kerro
March 01, 2019
Service advisor Juliana Izizarry was very helpful and kept me advised all the way. Maintenance was completed in less than one and a half hours. Thank you. Juliana Izizarry was very helpful and kept me advised all the way. Maintenance was completed in less than one and a half hours. Thank you. More
by oldguy1938
Employees Worked With
Juliana Irizarry
March 01, 2019
Friendly, efficient, and helpful service by your srervice Ray and Mike are great st Ganley’s Subaru North Olmsted Service Dept. I discovered my left headlight bulb was out and called the service Dept. Ray s Ray and Mike are great st Ganley’s Subaru North Olmsted Service Dept. I discovered my left headlight bulb was out and called the service Dept. Ray said just have the care here before 6:00 pm and we’ll take care of it. Mike checked me in, gave me a q price quote, and I was was back on my way in 45 minutes. More
by Nonnieelyria
Employees Worked With
Ray and Mike in North Olmsted Subaru Service Dept
February 26, 2019
Great service, great people Hyundai was very ready for my service call. Everyone was welcoming and my loaner was great. This was my first time in a 2019 and I thourghly enjoyed i Hyundai was very ready for my service call. Everyone was welcoming and my loaner was great. This was my first time in a 2019 and I thourghly enjoyed it. Ganley is my dealer and I appreciate them. More
by marilynestelle
Employees Worked With
Brooke, Keith Wendling
February 22, 2019
SERVICE APPOINTMENT I brought my used car in for a noise on start up. Keith explained the procedure for diagnosis and then explained, in depth, what was wrong with my wif I brought my used car in for a noise on start up. Keith explained the procedure for diagnosis and then explained, in depth, what was wrong with my wife's car. Excellent customer service and communication. Would definitely recommend to friends and family. Joe T in parts was very friendly and helpful also. More
by daksbak
Employees Worked With
Keith Wendling
February 21, 2019
Great Subaru Service Great service. Quick, friendly, timely. Clean modern showroom. Easy to find. Great deals. Willing to find you a car you will really like and can Great service. Quick, friendly, timely. Clean modern showroom. Easy to find. Great deals. Willing to find you a car you will really like and can afford More
by Lroby
