Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,009 Reviews of Ken Ganley Westside Imports - Service Center
battery replacement for my 2014 Hyundai Elantra GT Express service lived up to it's name. I was in and out very quickly and had a new OEM battery and ready for another 4 years or more.Great service! Express service lived up to it's name. I was in and out very quickly and had a new OEM battery and ready for another 4 years or more.Great service! More
48k checkup all went well and completely satisfied I was treated very well by the friendly staff, the folks were talkative and initiated conversations. The service woman kept me informed of the progre I was treated very well by the friendly staff, the folks were talkative and initiated conversations. The service woman kept me informed of the progress which made me very satisfied. More
Oil change and tire rotation I was received warmly and given expectations for the duration of the service. The service rep came by once for an update and a second time to advise I was received warmly and given expectations for the duration of the service. The service rep came by once for an update and a second time to advise completion of my service. Reviewed the multipoint inspection in detail. Met all my expectations with a clean car to boot! More
Excellent Subaru Service Experience Everyone was very kind and helpful. The service was completed more quickly than I expected and I was very pleased with the outcome. I also ended up Everyone was very kind and helpful. The service was completed more quickly than I expected and I was very pleased with the outcome. I also ended up spending far less than I originally anticipated (always nice to keep money in the bank). More
Love our Subaru and love Ganley’s Subaru Service Dept. Mikev What an outstanding service department. Everyone is helpful and they do a great job. Mike is very knowledgeable and helpful. We couldn’t be happier wi What an outstanding service department. Everyone is helpful and they do a great job. Mike is very knowledgeable and helpful. We couldn’t be happier with the service and care they offer More
Happy 2 Year Birthday Forester! Knowing I was due for a 24 month maint, I stopped in one afternoon. Juliana cheerfully checked me in and explained the ToDo items. My Forester was re Knowing I was due for a 24 month maint, I stopped in one afternoon. Juliana cheerfully checked me in and explained the ToDo items. My Forester was ready within 30 minutes! I especially appreciated the clarity of the Multi-Point Inspection Form. Juliana fully answered my query re: tire rotation pattern used. Jim Welsh, the Service Manager, verified that I was pleased with my visit. I certainly was!!! More
Positive Experience Scheduled appointment, dropped car off night before. Everyone was friendly and helpful. Picked car up next day. Tech's looked at everything I had a Scheduled appointment, dropped car off night before. Everyone was friendly and helpful. Picked car up next day. Tech's looked at everything I had asked about and work was done as needed. More
Express Service I just stopped for an oil change and tire rotation, it’s nice to drive in when I have time and I’m in the area. No appointment necessary. I just stopped for an oil change and tire rotation, it’s nice to drive in when I have time and I’m in the area. No appointment necessary. More
Reliable Keith has a very pleasant personality and is dependable. He always explains the problems fully and answers questions. He should be considered a very Keith has a very pleasant personality and is dependable. He always explains the problems fully and answers questions. He should be considered a very valuable asset to your dealership. More
Exceptional Customer Service I went in for an oil change and a tire rotation. I also had purchased (elsewhere) a replacement fog light bulb that I had intended on replacing mysel I went in for an oil change and a tire rotation. I also had purchased (elsewhere) a replacement fog light bulb that I had intended on replacing myself, but had not due to lack of time. I asked if I could pay for the labor of having someone install it for me, and they did it free of charge for being a long-term customer. I also appreciated the fact that nobody tried to pressure me into purchasing additional or unnecessary services. More