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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,010 Reviews

1,010 Reviews of Ken Ganley Westside Imports - Service Center

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October 05, 2018

Fast service and donuts too! It was nice getting in-and-out of the service department for my recent oil change. At some other places, I need to take a magazine (or three) while th More

by maderemark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley, Keith Wendling
Oct 05, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

October 05, 2018

Great service Chris clearly informed me about the source of my problem and arranged to resolve it that day. As I waited he kept me informed of the progress. More

by Maw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley and Brooke
Oct 05, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

October 05, 2018

Fast, efficient service Ganley Subaru has always been easy to schedule service and the work is done quickly within the estimated time. Having coffee, bagels, and donuts in t More

by ForresterDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry - I wasn't paying attention to names when I was there. Everyone was very helpful.
Oct 05, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

October 02, 2018

Great service! They do a good job making sure that your car is carefully diagnosed with little wait time. Great lounge while you wait for your car. More

by Cp cle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Gearhart
Oct 02, 2018 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you, and look forward to seeing you again during a future visit. We are Glad your Service visit was quick and efficient. Ganley Westside Imports

September 17, 2018

Regular Visit Drove in for a standard maintenance visit. Also had 2 minor additional maintenance questions. Everything was dealt with in a complete and profession More

by NavyJohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor: 83 Chris Wheatley
Sep 18, 2018 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

August 30, 2018

Excellent Service My vehicle was dropped off early and to my surprise was finished sooner than expected! Congratulations to Keith and the staff for the wonderful servic More

by Tom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Aug 30, 2018 -

Ken Ganley Westside Imports responded

We are glad your service experience went well. Thank you for taking time to review our dealership. We appreciate the time and effort you took out of your day. Welcome to the Ganley Family!

August 13, 2018

Oil change Service center was helpful and efficient! Will be going back for all my oil changes and any other matinance! Kevin was helpful in showing me what I di More

by Redcrayon73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kissel
Aug 24, 2018 -

Ken Ganley Westside Imports responded

Thank you for taking your time to review our service center. We appreciate the time and effort you took out of your day. We pride ourselves on quality customer service. Welcome to the Ganley Family!

August 10, 2018

There to help ME Came in to this dealer with scary problems! Dash lit up with "check engine, check emissions" AND cruise was flashing! I explained I'd stopped in Shebo More

by almost remarried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
so sorry that I can't remember other names. All kind and helpful, Will Gearhart
Aug 24, 2018 -

Ken Ganley Westside Imports responded

Thank you for taking your time to share this story with us . We appreciate the time and effort you took out of your day. Safe Travels and Welcome to the Ganley Family!

July 24, 2018

Transmission problem? I was having an issue with losing drive when pulling away from a stop. Also getting a situation where the engine would rev up but no gear shift. Thi More

by Dogbreath25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Korfhage
July 10, 2018

Excellent experience. I went in to get my regular 45,000 mile service. Everything was taken care of efficiently. No problems incurred. Wanted to meet with my sales rep L More

by Corkie Scherer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lennox West
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