Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,009 Reviews of Ken Ganley Westside Imports - Service Center
Excellent experience. Service people so friendly. They care the most about making you satisfied. Waiting area cozy and clean, with free coffee, hot chocolate and bagels. Free Wifi care the most about making you satisfied. Waiting area cozy and clean, with free coffee, hot chocolate and bagels. Free Wifi More
fast, efficient and friendly. came in for my 50,000 mile service (oil change, tire rotation,etc) was in and out in 45 minutes. everything was in good condition. and a free car wash. service (oil change, tire rotation,etc) was in and out in 45 minutes. everything was in good condition. and a free car wash. More
The service team at Ganley is friendly and helpful. They go above and beyond to help solve the problem and take away any inconvenience. Great job!! go above and beyond to help solve the problem and take away any inconvenience. Great job!! More
I came in for an oil change and to repair a broken taillight. There actually was a problem with wiring, It was fixed efficiently and I was on my way taillight. There actually was a problem with wiring, It was fixed efficiently and I was on my way More
Professionalism at the highest level. An excellent service appointment and they were genuinely helpful and courteous. Service was performed in a timely matter and I was kept informed at all times of service appointment and they were genuinely helpful and courteous. Service was performed in a timely matter and I was kept informed at all times of the work being completed More
Keith genuinely listens and appreciates what customers go through when problems come up. He is probably the greatest asset Ganley has because he solves them! through when problems come up. He is probably the greatest asset Ganley has because he solves them! More
The original work was scheduled for Monday at 4:30 pm, but when my car started stalling at intersections over the weekend, they were more than happy to look at it first thing in the morning. The oil ch but when my car started stalling at intersections over the weekend, they were more than happy to look at it first thing in the morning. The oil change & transmission change were completed in no time, and the cause of the stalling was because I had disconnected the battery for a few hours over the weekend while installing new speakers. They reprogrammed the idle state for me, thoroughly explained what had happened, and now everything is great. More
The tire specialist who went for a drive with me to evaluate tire noise was especially helpful to me. I have decided to buy a new set of tires as a result of his comments. Ray (I think), at the servic evaluate tire noise was especially helpful to me. I have decided to buy a new set of tires as a result of his comments. Ray (I think), at the service desk, gave me quotes on a couple of Yokohama's and a Bridgestone. After doing some of my own "tire research" last evening I think I would prefer to purchase a set of Michelin Primacy MXV4(H)'s in our tire size (P225/60 R17). I plan to recontact your service persons to see if they can get these tires for me, and give me a quote on them. (I believe Ray said he will not be in Thursday or Friday (8/1&2/2013). Roy Tew (Margaret's Husband): Cell Phone 216-496-0683 More