Ken Garff American Fork Chevrolet

Whoever did the oil change and work on my 2013 Chevrolet Volt was a super nice guy. On the video that was shared with me over text, it was excellent, concise, and thorough. Excellent attitude. Jon at the S Volt was a super nice guy. On the video that was shared with me over text, it was excellent, concise, and thorough. Excellent attitude. Jon at the Service desk was not helpful. He gave me attitude and acted like he had more important things to do or better places to be. Didn't bother to explain the charges or what work was completed. I tried asking him questions about the service I wanted done and he was completely unhelpful and abrasive and tried to get rid of me as quickly as possible. Wouldn't even look at me and barely acknowledged I was there. I don't know if he was busy or having a really bad day, but I will do my best to avoid him in the future. If I see he's the only person at the service desk, I'll leave and take my business elsewhere. More

Always seem to have a good experience when I come to Ken Garf chev. Matt is always the Best to Work with! He always goes above and beyond to help you. Garf chev. Matt is always the Best to Work with! He always goes above and beyond to help you. More

Had my car 42 days and the motor is shot! Been given the run around for 2 weeks now didn’t offer a rental so I’ve been out of a car with 3 little kids for this long then I called and went on Been given the run around for 2 weeks now didn’t offer a rental so I’ve been out of a car with 3 little kids for this long then I called and went on a rant I was don’t being nice at this point and they threatened to call the cops on me if I came into the dealer due to me telling them since the phone wasn’t getting me answers i would come in person and it wasn’t going to be pretty. We traded in a perfectly working car to have one that is no longer working and having them say they aren’t covering it. Also they didn’t even have my name switched over by the time my temp tag expired I had to go get my plates myself. They said I will call you back with no phone call back everytime! This is our first car we have bought from Ken garff and this will be the last! They do not care about their customers and they won’t back their vehicles! This dealership is not worth going to and I don’t Recommend it at all! It has been the biggest pain in the butt and to. It get answers unless I hound them or be mean is a problem they think I can just not have any means of transportation with my 3 little kids and that’s just fine to them! I have contacted a lawyer that is how bad this situation has been and this is just the 1/2 of what we have experienced!!!!! Mind you the car is a 2018 and work was done on the motor before we purchased it. More

Trust them to do a thorough job. Bought the car here and continue my service appts with them. Nice to be given a clean car as you drive off. Bought the car here and continue my service appts with them. Nice to be given a clean car as you drive off. More

Professional, kind, patient, helpful, trustworthy, safe. This is a great place for service needs, you’re in good hands and they really care about you. This is a great place for service needs, you’re in good hands and they really care about you. More

Check in was quick and easy. Liked the video of my car as it was checked in for other issues Liked the video of my car as it was checked in for other issues More

Service work and counter folks always top notch. Quick to greet and get you checked in. Keep you updated on the progress. Always a pleasant experience! Quick to greet and get you checked in. Keep you updated on the progress. Always a pleasant experience! More

Great customer experience. In and out in less that 10 mins. 10/10 would recommend. In and out in less that 10 mins. 10/10 would recommend. More