Ken Garff Buick GMC Riverdale

Very nice, helpful , and welling to do what they could to get in to a car get in to a car More

I visited the service department for an engine light. I told the staff what the reason for the light was and asked to get my supposed extended bumper to bumper warranty to cover it. They quoted me a wors I told the staff what the reason for the light was and asked to get my supposed extended bumper to bumper warranty to cover it. They quoted me a worse case diagnostic cost that I would pay if for some reason the warranty wouldn’t cover it. Well long story shortened - warranty didn’t cover much of anything and so the diagnostic of exactly what I told them was the problem was charged to me. The cost was $40 more than quoted and I asked why and they said it was “shop materials” so even though no materials were used they said they always charge this and said “everyone charges this” - which is dishonest and them not doing what I asked with the warranty first is pathetic as well. That alone warrants a 1 star but then I go to my truck and there are 2 dings in the door - obviously from something someone was carrying with the. In the shop (maybe this is the “material” I was charged for). I questioned them about the dings and of course they denied it.. STAY away from this dealership - terrible !!!!! More

Great car buying experience! Zach Brodis is, hands down, THE BEST in the business! Looking forward to working with Zach and the team for our next purchase! Zach Brodis is, hands down, THE BEST in the business! Looking forward to working with Zach and the team for our next purchase! More

Mike is a good salesman but the dealership has not follow thru on their obligations we are still waiting on this matter thru on their obligations we are still waiting on this matter More

I buy far too many cars and have experienced a wide spectrum of scenarios. I was looking for a specific car and it showed up in Utah @ Ken Garff Buick-GMC (I’m in OHIO). My trepidation with buying a spectrum of scenarios. I was looking for a specific car and it showed up in Utah @ Ken Garff Buick-GMC (I’m in OHIO). My trepidation with buying a car sight unseen was completely eliminated thanks to ZACH SIMPSON. In an effort to avoid writing a book about Zach & my experience with him, I will summarize with one word, INTEGRITY! In my exchanges with Zach he mentioned the “Golden Rule.” If you want to experience the best buying experience, put Zach at the top of your contact list!! He will provide you a “Golden Rule” experience! More

Have not bought a car from them. But I have used their service department and it sucks. If you want to be scammed out of your money, like the idiot I was, then go ahead and take it t But I have used their service department and it sucks. If you want to be scammed out of your money, like the idiot I was, then go ahead and take it to them. I had been having a check engine light come on and off for over a year now and had taken it into them twice. The first time, they said nothing was wrong. The second time they finally figured out what the “problem” was. Then suggested over $4000 in fixes. Wanted to charge double labor for injectors and spark plugs. When I questioned it they said they would take the spark plug labor charges off if I agreed to do all of the fixes they suggested. Took it to an auto shop recommended by a friend for their honesty and ethics. The check engine light was from a disconnected vacuum hose not my injectors. Something they immediately figured out. Do NOT take your car here for service. More

Very helpful picked us at the airport and made paperwork go smooth. All around good place to buy a vehicle from. go smooth. All around good place to buy a vehicle from. More

I had been looking for a new truck for a long time. They had what I wanted and I got a good deal They had what I wanted and I got a good deal More

It was very clean and the staff was helpful and friendly. The oil change was kept to my appointment time and fast. The oil change was kept to my appointment time and fast. More

Great experience, amazing sales experience Wonderful treatment for our family Bill was great sales person treatment for our family Bill was great sales person More