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Ken Garff Buick GMC Riverdale

Ogden, UT

4.5
1,527 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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900 W Riverdale Rd

Ogden, UT

84405

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Showing 1,527 reviews

February 27, 2024

Fast and friendly service. Love the updates on text during the oil change service. Thanks More

by wilhales.lvdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
Mar 05, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 25, 2024

Bill was great to work with. From the first phone call to truck pick up he was responsive and went above and beyond for us. More

by coachdanschmidt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Buick GMC Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 24, 2024

Awesome. I didn't know what to expect shopping for a vehicle but they made the process comfortable and pleasing and I want to stay in business with them. More

by talklessknowmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tenille Duessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 24, 2024

Very knowledgable about the cars, not pushy! Made you feel comfortable. Let you take your time. More

by Dandmstanger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

This purchase was our 5th Buick. Dusten was very helpful with the car and explained its features since, we are no frills kind of people. The price was in our range. We would work w More

by clynch64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusten Barnhart
February 22, 2024

Great experience, fair purchase price for a used vehicle. The dealership replaced the windshield and touched up a little paint damage with no problems. Would recommend purchasing from these guys. More

by janninesenior15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brodis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Carlson
Feb 26, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 19, 2024

I appreciate the service I receive when I bring my vehicle in for any kind of maintenance. Very friendly and knowledgeable. More

by aleshiahodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Feb 21, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 19, 2024

Expect to pay more that original qoute. Don't buy their package deals, they ar actually through a 3rd party. Go anywhere but here. More

by srisrimiket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Cardenas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bishop
Feb 21, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for your review. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Joey Burns, General Manager joeyb@kengarff.com

February 17, 2024

I'm not very satisfied with the service department. I took my car in just for a good once-over before going on a long cross country trip. They found a 3 significant repairs they said I needed. I only c More

by MEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn O'Brien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 13, 2024

Basic maintenance I brought it in for an oil change, and to do a brake job on the rear axle More

by Cobb77546
Recommend Dealer
Yes
Feb 16, 2024 -

Ken Garff Buick GMC Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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