Ken Garff Buick GMC Riverdale

Nickel & Dime I have a bumper to bumper warranty on my vehicle. To me, that means everything in between & including those bumpers. My battery completely died on my I have a bumper to bumper warranty on my vehicle. To me, that means everything in between & including those bumpers. My battery completely died on my 2016 vehicle that I just bought here in January. Service center tried to charge me 60 bucks just to test battery when I found out batteries werent included in a bumper to bumper warranty! No thanks. Luckily the service manager overheard my complaint & did not charge me. I had a great experience @ the advanced auto parts in riverdale where I took my business instead. PS they test batteries for free. More

Amazing A teenager hit my Honda so it was in the shop every one was so nice and they where so fast on fixing my car. Thank you A teenager hit my Honda so it was in the shop every one was so nice and they where so fast on fixing my car. Thank you More

Quick, friendly helpful employees and repair looks great. Was impressed with Start to finish process from contacting me to checking to see if I'm satisfied and the guarantees to insure of quality results and Was impressed with Start to finish process from contacting me to checking to see if I'm satisfied and the guarantees to insure of quality results and future sanctification. More

YExcellent Bill Acree did a great job in helping us get the right vehicle and then in teaching us how to operate our new automobile and we love it thus far. Bill Acree did a great job in helping us get the right vehicle and then in teaching us how to operate our new automobile and we love it thus far. More

Great experience with Ken Garff Wow! When I walked into Ken Garff dealership I felt like the most important person there! My wife and I were extremely satisfied with the service and Wow! When I walked into Ken Garff dealership I felt like the most important person there! My wife and I were extremely satisfied with the service and care we received from everyone. More

Accident repair to 2007 Buick Lacrosse My car was damaged in an auto accifent, my fault, so I was so upset. My insurance company reminded me that I have collision insurance with $500 ded My car was damaged in an auto accifent, my fault, so I was so upset. My insurance company reminded me that I have collision insurance with $500 deductible. But even better news was that was waived as I had not had an accident for years. So, with the care the collition shop gave my car, it looks beautiful again. I was kept informed as to the progress of repair by the staff. More

Easy, fast, and no hassles It was a quick and easy, no hassle car deal. Brent walker is a great guy. No pressure, and got me my numbers first try. It was a quick and easy, no hassle car deal. Brent walker is a great guy. No pressure, and got me my numbers first try. More

Auto accident repair Ken Garff Buick (KGB) did an excellent job of coordinating with me and my insurance company to repair my vehicle after it was damaged in an accident w Ken Garff Buick (KGB) did an excellent job of coordinating with me and my insurance company to repair my vehicle after it was damaged in an accident where I was rear ended by another driver. The repair job was completed within a reasonable time and looked new when done. I’d use KGB again. More

Always helpful. Was worried about the transaction never used a dealership before it was a little longer than a person to person transfer but they cleaned the car up d Was worried about the transaction never used a dealership before it was a little longer than a person to person transfer but they cleaned the car up detailed the engine bay and washed it while I was doing paperwork and this was on a low value truck an 01 mechanics special. More

Standard Oil Change, warranty question Standard Oil Change. That part of the service was just fine. The warranty question was too ridiculous to answer. They never even got back with me u Standard Oil Change. That part of the service was just fine. The warranty question was too ridiculous to answer. They never even got back with me until a week later when I contacted them. Pretty poor experience on that part if the visit. More