Ken Garff Buick GMC Riverdale

Great, as always From booking the appointment on the phone, to talking with the same person on the day of the appointment in person, to the waiting room and actual car From booking the appointment on the phone, to talking with the same person on the day of the appointment in person, to the waiting room and actual car service ... they were excellent, at every stage! Thanks Terry Madigan More

Excellent The appointment was easy to make. The work was done on time. I would recommend the service department to my friends and family. Merry Christmas. The appointment was easy to make. The work was done on time. I would recommend the service department to my friends and family. Merry Christmas. More

Bought online I am out of state so driving 11 hrs didn't seem feasible so ( for the 1st time ) I bought a vehicle online without ever visiting the dealership- thi I am out of state so driving 11 hrs didn't seem feasible so ( for the 1st time ) I bought a vehicle online without ever visiting the dealership- things went very easy & smooth working with Chad & Dick. Thank you both More

Oil change I was scheduled to have an oil change at 130 on a Saturday. I had to call and postpone for a couple of hours, and this was done without hesitation. I was scheduled to have an oil change at 130 on a Saturday. I had to call and postpone for a couple of hours, and this was done without hesitation. When I arrived, I was well - treated and received incredibly fast service. The techs discovered that I had a brake light out, and I was hesitant to allow them to change it for me; I expected them to “gouge” me for parts and labor, disposing of the old bulb, environmental fees, etc etc.... I was delighted when Michelle, the service rep, said it would only be $10. Thanks for the great service! More

Buick Envision Marissa kept me up to date on everything and was so understanding when I realized that there was another thing they needed to check before I picked it Marissa kept me up to date on everything and was so understanding when I realized that there was another thing they needed to check before I picked it up. She kindly opened up another ticket without hesitation and was very honest and up front with potential costs if not covered by warranty. More

Service Merissa did a great job getting me pricing and making the repair. They did a great job on servicing my car. They are always friendly. Merissa did a great job getting me pricing and making the repair. They did a great job on servicing my car. They are always friendly. More

Service The people in the service office were great. The work takes too long. I was at the dealership almost 2 hours for an oil change, tire rotation, and w The people in the service office were great. The work takes too long. I was at the dealership almost 2 hours for an oil change, tire rotation, and wiper replacements. I had an appointment and it did not seem that busy. Overal, they did a very good job. More

Super Quick and Painless Needed a car fast and it happened fast. Thanks Parker! I will be recommending you to my friends. The car is wonderful so glad you guys could help me o Needed a car fast and it happened fast. Thanks Parker! I will be recommending you to my friends. The car is wonderful so glad you guys could help me out. More

Very easy to work with From the time we met Jon he was patient and willing to let us take our time. I kept expecting him to apply the pressure, but he never did. Even to From the time we met Jon he was patient and willing to let us take our time. I kept expecting him to apply the pressure, but he never did. Even to the time when we made our decision we felt no pressure.He seemed to be on our side and only wanted us to buy the car if we really wanted to. More

How it should be The best dealership I’ve ever had the pleasure of dealing with. Honest, fair and personal. They rely on developing a relationship with their client ra The best dealership I’ve ever had the pleasure of dealing with. Honest, fair and personal. They rely on developing a relationship with their client rather than simply throwing a sales pitch. I traveled 200 miles to purchase my vehicle today. The experience was so great I’d gladly make the trip again. Enjoy the concert Parker!! More