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Ken Garff Buick GMC Riverdale
Ogden, UT
1,516 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,516 reviews
April 02, 2025
Zack was super helpful when I caught him with no warning. He was very professional even though he was not my actual salesperson (who was off this day). He answered my questions and identified a $2,750 incen He was very professional even though he was not my actual salesperson (who was off this day). He answered my questions and identified a $2,750 incentive that my original salesperson had not mentioned. As it was the last day of the month, and my sales guy was off, Zack helped me close on my vehicle that same day, thus enduring I received the additional $2,750 incentive. Zack was great, but I would say the closing process was quite slow, (over 1.75 hrs - discussions & paperwork were easy and quick but the process was sprinkled with long periods of just waiting around that totaled well over an hour of waiting time. I took delivery the next day w/Zack and the vehicle was ready and the process quick. Over-all I would say I was happy. More
by BDWIBERG
Verified Customer
April 02, 2025
Tenille was great to work with. Quick to respond with information. Overall great to work with. Quick to respond with information. Overall great to work with. More
by marc.ramirez
Employees Worked With
April 01, 2025
We have purchased 3 vehicles through this dealership and every time we have been very pleased with how they treated us every single person we have interacted with has been outstanding and we have even sent every time we have been very pleased with how they treated us every single person we have interacted with has been outstanding and we have even sent family there to purchase their new car we are forever a loyal customer to this dealership! More
by Shgreen20
March 27, 2025
I really appreciated a couple things. I was shown all the optional purchasing items so I at least knew what they were. Secondly, I didn't feel pressured to choose any of them that I didn' I was shown all the optional purchasing items so I at least knew what they were. Secondly, I didn't feel pressured to choose any of them that I didn't want. This was the case with both Ashton in sales and also in the finance department. More
by Paul A
Employees Worked With
Ashton Alvey
March 25, 2025
Nice place clean friendly centrally located lots of selections little busy kinds felt pushed out the door at the eve selections little busy kinds felt pushed out the door at the eve More
by JDETERS5
Employees Worked With
March 15, 2025
The dealership had the truck I wanted at a reasonable price. They were easy to work with. price. They were easy to work with. More
by Loose goose
Employees Worked With
March 08, 2025
Ashton was great to work with and helped me get into my dream truck. The detailer was out the day I made my purchase and was told to bring it in at a later day when I was having running boards installed. I dream truck. The detailer was out the day I made my purchase and was told to bring it in at a later day when I was having running boards installed. It was a little tough to get the install scheduled, and when I brought it in the detailer really only removed some sticker goo on the tailgate, the inside was not bad but I don’t think they did anything to it. Didn’t love paying more than 60k for a truck that was not clean when I drove it off the lot. The buying process was excellent, just didn’t get great follow through after that. More
by Jeremy Musgrove
March 08, 2025
sales rep. was very helpful easy-going. did not try to pressure use into buying anything that we did not want. was very helpful easy-going. did not try to pressure use into buying anything that we did not want. More
by larive_j
Employees Worked With
