Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Buick GMC Riverdale
Ogden, UT
1,539 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,539 reviews
Verified Customer
December 01, 2021
tenille was wonderful and then it went to xxxx once Josh got involved he was very condescending and we felt uncomfortable with his whole presence and attitude towards us. The entire process was awkward and got involved he was very condescending and we felt uncomfortable with his whole presence and attitude towards us. The entire process was awkward and we felt like we weren't getting any help. we will never return to this location. More
by MACOFTHEWEST
Employees Worked With
John Walker, Tenille Duessler, Dawson Shaw
December 01, 2021
Every time I went in there the employees were distracted by other things going on. They would stop in the middle of helping me and start to talk amongst each other about customer issues that did not pertai by other things going on. They would stop in the middle of helping me and start to talk amongst each other about customer issues that did not pertain to me. They could have handled after I left not while helping me. Left my window down partially while it was raining outside, then I said something and she was like I know. Also, when asked for a part breakdown on an extremely expensive repair all I received was the total to do the job. When a power steering line is over $1,200 to fix I think the customer is owed a detailed explanation of why the cost is what it is. Just overall not a friendly environment. Overall I have been treated way better at places that I did not even purchase a vehicle from. More
by SNOWRULES
Employees Worked With
Crystal Allen
November 30, 2021
Dusten was awesome to work with and helped me get into a beautiful truck. I have had great experiences bringing my vehicle to the Riverdale GMC dealer for services and will be bringing my new truck there as beautiful truck. I have had great experiences bringing my vehicle to the Riverdale GMC dealer for services and will be bringing my new truck there as well. More
by michaeljkayl
Employees Worked With
Dusten Barnhart
November 30, 2021
Worst experience ever will never work with Ken Garrf again. They had my vehicle for over two months and never fixed my problem was very rude and condescending to my wife talked with will areola and Zach again. They had my vehicle for over two months and never fixed my problem was very rude and condescending to my wife talked with will areola and Zach bishop those two should not be in a service job they lied gave me the run around and again never got my car running to my satisfaction I will let everyone I know how Ken Garrf treats their customers. They sold me a car that doesn’t run a warranty that won’t cover anything overall it has been a true nightmare and I will never ever ever work with them again More
by Zoomie
Employees Worked With
Will Arreola, Crystal Allen, Zach Bishop, Brandon Stone
November 30, 2021
Service personnel were very personable, I rated service as average because it too me 3 trips to dealership to complete repairs. A lot of time on my part was wasted returning to try and try again to repair as average because it too me 3 trips to dealership to complete repairs. A lot of time on my part was wasted returning to try and try again to repair. More
by ALNDD
Employees Worked With
Alyssa Craythorn, Brandon Stone
