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Ken Garff Chevrolet American Fork

American Fork, UT

Overview
Reviews
4.7
247 Reviews
We are Ken Garff Chevrolet. You might expect a car company’s top priority to be cars, but not at Ken Garff Chevrolet. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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548 E 1000 S

American Fork, UT

84003

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Showing 247 reviews

August 25, 2026

Cordial and professional. I love the fact that they kept the appointment time and the service was speedy. I also asked to have done something extra snd kindly they added on m More

by Silvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Aug 26, 2026 -

Ken Garff Chevrolet American Fork responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 24, 2026

Service was performed as requested and in a timely manner. The one concern I have is that the service department is not decisive on Corvette service intervals. The dealer needs a "go to" specialist fo More

by ltimpson63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uncertain
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August 24, 2026

Matt is the best Service Advisor. He is very cordial and always takes the time to explain any questions that I may have. More

by slvrado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Muir
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Aug 26, 2026 -

Ken Garff Chevrolet American Fork responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 23, 2026

Our family has purchased several cars over the years. We keep coming back to Ken Garf because of the great service and helpful staff. More

by clanmys3658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Aug 26, 2026 -

Ken Garff Chevrolet American Fork responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

August 23, 2026

Very great, always on time, take very, very great care of me and they are very personable More

by devrhoton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Aug 26, 2026 -

Ken Garff Chevrolet American Fork responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

August 22, 2026

I enjoy working with this dealership and service writer. Does a great job keeping me up to date on what is going on and what service the manufacturer is calling for. No high pressure. More

by christensensteven44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name. He was great. Please look it up..
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Aug 26, 2026 -

Ken Garff Chevrolet American Fork responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

August 22, 2026

Lily was amazing. We have never had a better experience buying a car. Josh was fantastic too! This is our third car with Garff. More

by KELLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily and Josh
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Aug 26, 2026 -

Ken Garff Chevrolet American Fork responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 21, 2026

Great service Matt is always helpful and the technicians get it done. Thanks for the service. More

by Lhutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Muir.
Print
Aug 26, 2026 -

Ken Garff Chevrolet American Fork responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 21, 2026

Matt always takes good care of my cars and trucks doesnt push and gets it done awesome job More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach he has always done a great job with my cars
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Aug 26, 2026 -

Ken Garff Chevrolet American Fork responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 20, 2026

Did not fill the DEF tank, I had to go back in and wait 20-30 minutes for them to do it. Oil on my steering wheel and arm rest. They erased my radio presets and my phone was not synced to the truck. More

by Chuck Bohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Print
Aug 26, 2026 -

Ken Garff Chevrolet American Fork responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Isaac Harding, Service Manager isaach@kengarff.com

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