Ken Garff Culver City Honda

Since Miller Honda is a few blocks from my house, I decided to give them a shot to service my 06 CR-V. As soon as I got there, I noticed that a lot of customers and the service reps were on a first nam decided to give them a shot to service my 06 CR-V. As soon as I got there, I noticed that a lot of customers and the service reps were on a first name basis, like they knew each other. It’s crazy! At most dealerships, it’s like you get in, get you business done, head out and forget about one another until your next visit. Not here! The service reps are all really friendly and really know how to take care of a customer. As soon as I got there, I was instructed of the procedure and the approximate time it would take to get it done. I hung out in the waiting room until my service was done. What was great was that the waiting room was clean, quiet, and a pleasant area to relax while they worked on my car. Time seemed to pass by pretty quickly and before I knew it my car was done AND it was cleaned! Double bonus! Update: I went back 6 months later for another service. And I had the same rep as I did last time and he remembered me! Awesome! More

No joke, the sales guy was some guy in a xxxx suit! I know that doesn't help you to figure out who it is, but I'm being honest. It wasn't a 70s xxxx suit, it's more like a 40's 50s zoot suit kinda xxxx know that doesn't help you to figure out who it is, but I'm being honest. It wasn't a 70s xxxx suit, it's more like a 40's 50s zoot suit kinda xxxx suit. Is this what Honda wants to project? The gentleman, for lack of a better word, could have been from the Islands. Our initial greeter (if she could be called that) was a lady who was either Indian or Pakistani. Both were quite rude. In general, it was a poor experience from the get go and a huge waste of time. We decided to go for a Toyota Yaris instead of the Fit, as we saved about $5K. We had a much better response by e-mail from Robertson Honda. More

They are looking for specific people who do not do research, who know nothing about how much cars cost MSRP, and who are easily manipulated. The sales guy I dealt with would not budge to help me. He research, who know nothing about how much cars cost MSRP, and who are easily manipulated. The sales guy I dealt with would not budge to help me. He kept coming back to the same "how do you think we pay for this nice showroom" line. Who cares about your showroom and hair grease...help me buy a car. I know how much it costs, I know how much you pay for it, and I know that you are trying to take me for a ride. Seriously, if you buy a car from Miller Honda Culver City you are probably paying $7000 too much and you should probably take yourself to the nearest grocery store, find the candy aisle, and sit in the bin marked "Suckers." I hated my sales experience so much that I will not even visit this dealer to get an oil change. It’s worth it to me (and I live less than a mile from Miller Honda in Culver) to drive 30 miles to Downey and get my car serviced there. More

I am old and have bought many new cars. This was the easiest, friendliest experience ever. The internet salesperson was honest and friendly. The person that did the contract was helpful and answered a easiest, friendliest experience ever. The internet salesperson was honest and friendly. The person that did the contract was helpful and answered all my questions. More

I purchased a my 08 Civic EX-L from Steve in the Internet Sales Department. Him and his manager, Art were very helpful and friendly. They were wearing the blue shirt which I thought was funny. They took my t Sales Department. Him and his manager, Art were very helpful and friendly. They were wearing the blue shirt which I thought was funny. They took my trade and gave me a fair price. I checked two other dealers before I came to Miller. I am vey happy. More

Spent 5 hours trying to buy my first car. When we finaly settled at $19,000 I went to the bank, came back and they wouldn't go for less than $21,000. I got very mad so I left before I did something stupid. settled at $19,000 I went to the bank, came back and they wouldn't go for less than $21,000. I got very mad so I left before I did something stupid. I bought the same car with a better stereo 2 weeks later for $18,250 out the door. I WILL NEVER GO BACK!!! More

the sales people are the worst kind of liars (prices and availability) to get a sale. I have a new s2000 that had a defected dash board pad that was bubbling up. I went in to have it replaced and they damag availability) to get a sale. I have a new s2000 that had a defected dash board pad that was bubbling up. I went in to have it replaced and they damaged just about everything they touched to replace it. On the invoice it said that it was a 3.5 hour job that took 3 days to finish. Apparently the tech that was working on it broke a part they needed to order in to finish the job. When I questioned about the screw driver pry marks and the scratches all over the place they got defensive and made it out to seem as if it was all my fault. I took it back to have a few parts that where obviously damaged replaced. They called me told me it was done, and it turned out they had done nothing to the car. Im in the process of bringing this to the attention of someone that can actually do something about this. 4 days without my car and worse damage then what it had to begin with. More