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Ken Garff Culver City Toyota

Culver City, CA

2.5
277 Reviews

9077 W Washington Blvd

Culver City, CA

90232

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Showing 277 reviews

May 30, 2019

Underhanded Dealings going on here Underhanded dealings at this Toyota. Don't believe any pricing and makes sure you check EVERY line while in finance, they will try to put in items th More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Gasparyan
Jun 03, 2019 -

Ken Garff Culver City Toyota responded

Hi Pete, we apologize that your experience buying a car with us did not go as you expected. Please feel free to email me at shantk@culvercitytoyota.com if you would like to discuss anything in regards to your time here further, thank you. – Shant Keoroghlian, General Manager

May 29, 2019

We Keep Coming Back!!! We purchased our first Toyota from this dealership over 30 years ago. Yesterday we purchased our fifth Toyota!. Same dealership, same brand, same serv More

by Don & Paulette Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfredo, Sebastian, Pratt
May 25, 2019

All involved friendly and professional Sebastian, Victor and Christian all made the process of buying a used car very comfortable and easy. Friendly and knowledgeable. I would recommend any More

by EricSteven happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian, Victor, Christian
May 06, 2019

Best purchase experience ever!!!! I leased a 2019 Rav 4 and Craig was the most professional and knowledgeable sales advisor I have ever had the pleasure to work with. Craig is an excel More

by Ronni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
April 22, 2019

Really exceptional Excellent service . I would recommend it 100%. The staff is really kind and professional. Always with a smile. I am a returning customer for the thi More

by Bettyvergara2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Smith and Sebastian
April 22, 2019

Simple car leasing experience I test drove one car and that's the car I got . The sales man was kind and sweet. He answered all of my questions. Be prepared to stay 5 to 6 hours in More

by 123me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kraig Smith
April 18, 2019

Terrific experience and they made it very easy My sales rep Marcus Lacroix was terrific! The facility was very nice and whole experience was efficient and great. I would definitely come back to thi More

by Jackf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Lacroix
April 14, 2019

Great Service Purchasing 2019 Avalon hybrid got the price I wanted. The salesman in the manager worked out the numbers so they would fit my budget left are very ple More

by tbabe45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Lacroix
March 28, 2019

Thanks for your understanding for my case Even I didn’t have enough money for my choice the dealer help me to find the car that fits with my budget. I am really happy with my car More

by Abdoulaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nery
March 25, 2019

Finance department needs training Parents are in love with their new 2019 Corolla thanks to David Cruz. However, Ishmail the finance manager was very rude when we told my mother to not More

by Adri392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Cruz Reyes, Ishmail Alaama
Mar 27, 2019 -

Ken Garff Culver City Toyota responded

Hi Adriana, We are happy that most of your experience with us was positive. However we are sorry to hear that not all of it was. If there is anything that you would like to talk to us about regarding your experience, you are welcome to contact me at shams@culvercitytoyota.com, and we will do what we can to help, thank you. – Shams Salahieh, General Manager

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