
Ken Garff Culver City Toyota
Culver City, CA
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The charged me extra If I could rate this dealership a zero I would. They don't deserve any stars. I traded my leased Toyota for a new lease almost one year ago and just g If I could rate this dealership a zero I would. They don't deserve any stars. I traded my leased Toyota for a new lease almost one year ago and just got a bill in the mail saying we owe money on the old car. During the deal they inspected the car, we signed a proof of mileage sheet, and the salesman told us we were all set on the old car and they would pay everything remaining for it because we took a new lease. They actually charged us way over the sticker price for the new car because of what they would owe TFS for the old one, and we were fine with this. But it seems they only gave TFS a portion of what they charged us so we got a bill from TFS. We called and went to the dealership to discuss this but they told us, "It's your problem". Do NOT buy from this place. More
Kimberly was excellent on helping me pick the car Kimberly and her Boss Sebastian where great on walking us thru the whole process. everything when smooth cause of the knowledge that they have. I will Kimberly and her Boss Sebastian where great on walking us thru the whole process. everything when smooth cause of the knowledge that they have. I will be back to get another car when my lease is done. Thank You Kimberly and Sebastian. More
Excellent I got a great deal and it was quick and hassle free. My experience with your staff members were friendly and thoughtful with me purchasing a new car. I got a great deal and it was quick and hassle free. My experience with your staff members were friendly and thoughtful with me purchasing a new car. More
Challenges are opportunities Matt,Christian and Sebastian thanx! You guys hooked me up! I was one of those customers that lots of salesmen might have walked away from. These guys Matt,Christian and Sebastian thanx! You guys hooked me up! I was one of those customers that lots of salesmen might have walked away from. These guys made it happen and in my I got a great deal! More
Excellent Seller people. Excellent customer service and great price. I’ll recommend it , this’s is my second time coming to this dealer. They have the best people working in Excellent customer service and great price. I’ll recommend it , this’s is my second time coming to this dealer. They have the best people working in the dealer. More
Moses- sales rep- awesome Moses was awesome, best sales rep I ever met! He is the reason, I went to Culver City Toyota and bought a car. He was not-pushy, friendly, honest a Moses was awesome, best sales rep I ever met! He is the reason, I went to Culver City Toyota and bought a car. He was not-pushy, friendly, honest and checked on me in the whole process More
Certified used Prius-bought today Everything was great, only improvement would have been speed of the process these things always take so long! All in all a good experience I’d go back Everything was great, only improvement would have been speed of the process these things always take so long! All in all a good experience I’d go back next time. More
It was great The overall customer experience was great you could not find better people. The way they make you feel and how they walk you through the process. The overall customer experience was great you could not find better people. The way they make you feel and how they walk you through the process. More
Great Experience! We really appreciated Avelinos patience and time he spent with us. He was not high pressure and he was very informative about the Prius that we bought We really appreciated Avelinos patience and time he spent with us. He was not high pressure and he was very informative about the Prius that we bought. He was very helpful as well, even after purchasing, he responded immediately to all my emails. More
Buying a new car My salesperson was excellent. She was not pushy at all. I was dreading coming in to buy a car and I was very lucky to get this nice young woman that w My salesperson was excellent. She was not pushy at all. I was dreading coming in to buy a car and I was very lucky to get this nice young woman that was extremely helpful. More