
Ken Garff Culver City Toyota
Culver City, CA
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The advisor I always make my appointments with ( Jose Gambia) always provides exceptional service and keeps me informed of updates while waiting for my vehicle Gambia) always provides exceptional service and keeps me informed of updates while waiting for my vehicle More
I went in with no appointment. My battery needed replacing. I was taken care of immediately and didn’t have to wait very long while the battery was replaced. replacing. I was taken care of immediately and didn’t have to wait very long while the battery was replaced. More
Performed minor tuneup and spark plug changes Thank youj for allowing me to respond to the service provided when I took my Toyota Camry in for service. Evaluation of the service needed was direc Thank youj for allowing me to respond to the service provided when I took my Toyota Camry in for service. Evaluation of the service needed was direct, and to the point. I had good customer service, staff was knowledgeable, honest and truthful in responding to questions. Quality work was performed which made me satisfied with the serviceI received. No inappropriate discussion of services that I did not need to get. I discussed a time that I needed my car to be available and asked the staff to inform me if my timeframe could not be met. My car was available at the time that I requested. My service provider was excellent in that he was friendly, true smile rather than a phony business smile, understood the situation I was in regarding the services that I needed for my car. Ensured that I got all my questions answered. I actually always obtain excellent service when I take my vehicle in for service. I appreciate that the staff are very friendly and answer questions without hesitation. I also appreciate the shuttle ride as it was safe and I did not feel that there was any problems in this area service. My overall evaluation of the service I received is that it was excellent, without complications, confusion, disagreements and appropriate. A job well done. More
SERVICED CARS NEEDS A CAR WASH!!!!, taking my business somewhere else where they car about my car and the customer value. Customer service is alright. somewhere else where they car about my car and the customer value. Customer service is alright. More
I come all the way from Ventura County specifically Camarillo!!! That alone speaks volumes!!!!!! I think my contact there, Edward Correa is awesome!!!!! Very satisfied!!!!! Camarillo!!! That alone speaks volumes!!!!!! I think my contact there, Edward Correa is awesome!!!!! Very satisfied!!!!! More
David was prompt, knowledgeable and concise in evaluating the problem. He clearly understood what my vehicle needed and explained my options. When the computer module was hard to get he picked up the costs o the problem. He clearly understood what my vehicle needed and explained my options. When the computer module was hard to get he picked up the costs of the rental vehicle. More
Good service as always. Very reliable and affordable. Always on time with their work and very nice waiting area. Employees know what they are doing. I highly recommend them. Always on time with their work and very nice waiting area. Employees know what they are doing. I highly recommend them. More
I was frustrated for two reasons: dealer trade in offer was considerably and unjustifiably lower than KBB offer I received online; salesman (Nordine Houari) did not make clear that $995 theft patrol add-on was considerably and unjustifiably lower than KBB offer I received online; salesman (Nordine Houari) did not make clear that $995 theft patrol add-on was optional—he showed it to me after it had been installed. More